Help!  I am the sole admin on my zoom account.  I have been using zoom for the past 2 years without trouble.  Suddenly (as of today - June 2, 2022), I receive email notification of registrations to my meetings.  As always when I go into the registrations, I approve them and the "You approved (however many) registrants" comes up.  The participants are not receiving their approvals with the link to join information.  When I  go into the approvals from my admin page and try to back end (copy and paste the approval and send directly from my email), I get a message that says:  "Not found panelist or attendee" and the message area is blank.  this is not happening consistently - some registrants are receiving but most are not - and there appears to be no rhyme or reason for this.  Is there something I can do?

Hello!

I have about to 20 accounts linked to my company, and these accounts are used on diferents hosts (teatcher or guest's) everyday.

We used to just pass the login and password to the "host of the day", and thats ok, it used to works. But now the request of a code that was send to the email, give us a big delay to the classes because the host cant login (they dont have acessos to the email).

There is a way tahat we can disable this? Is already been dissabled on the config of the accounts, but keeps requesting.

Best regards!

Hello,

I got a pro licence (capacity 100) with large meeting option (capacity 500) but wasn't able to reach to the 500 limit break this weekend because limited to 200.

My user is configured with the licence pro and the option as well.

Could you explain me please ?

What's is your refund policy ?

Best regards,

Segun

Hello,

I just purchased a Pro license, the Card is charged but my account still says basic.

Also, In User's section I only see buttons to upgrade account. 

There is no trace of my plan purchase anywhere in my account even through I have a mail from Zoom confirming the purchase. What is going wrong??

Please help in fixing this issue.

Regards,

Deepak