Zoom Clips
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What are Zoom Clips?

Zoom Clips offers a convenient solution for capturing both your video and screen content, allowing you to share the recordings with others effortlessly and quickly. This feature is particularly valuable when demonstrating product features or showcasing various functionalities. Explore the Zoom Community's Recent Activity below to join the Clips conversation and connect with other members. If you're still looking for support, browse our Zoom Clips support articles or start a new discussion below!

Recent Activity

Can't download transcript of a zoom clip

Hi, I've recorded a zoom clip that has a transcript which is visible from the URL. I'm able to download the clip but the download doesn't have the transcript. On my web portal, I can see the clip under "clips" but can't see it under "recordings" and ... Show more

Hi, I've recorded a zoom clip that has a transcript which is visible from the URL. 
I'm able to download the clip but the download doesn't have the transcript. 
On my web portal, I can see the clip under "clips" but can't see it under "recordings" and i'm not able to download the transcript this way.
How can I resolve downloading my transript ?


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Zoom Clip Statistics?

I am trying to gather consolidated data about clip viewing statistics; how many views, how many unique viewers, and completion rates - in a bulk format. Is there any way to pull this data besides going into each individual clip and viewing the statis... Show more

I am trying to gather consolidated data about clip viewing statistics; how many views, how many unique viewers, and completion rates - in a bulk format.  Is there any way to pull this data besides going into each individual clip and viewing the statistics tab? 


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Unable to Share iPad Screen in Zoom Clips

Hello,I am trying to record a Zoom Clip while sharing my iPad screen, but I can't find the option to do so. When I start a regular Zoom meeting, I can share my iPad screen without any issues, either via AirPlay or a cable connection. However, in Zoom... Show more

Hello,

I am trying to record a Zoom Clip while sharing my iPad screen, but I can't find the option to do so. When I start a regular Zoom meeting, I can share my iPad screen without any issues, either via AirPlay or a cable connection. However, in Zoom Clips, I only see options to record my webcam or my desktop screen, but not an external device like my iPad.

Is there a way to share my iPad screen while recording a Zoom Clip? If not, is this feature planned for future updates?

Thanks in advance for your help!


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Resolved! Remove Captions

Can someone please point me in the direction of removing the captions. I don't want the captions at the bottom of the video. Looking through the settings, I don't see the option to remove. Inserting a screenshot below. 

Screenshot here 

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Clips "no microphone permission" "no camera permission"

When Clips was initially rolled out, it worked fine. A month or so later, my microphone and camera are blocked. Our State IT has stepped into my computer to adjust the privacy and security, but they are set to allow access. Several people on my netwo... Show more

When Clips was initially rolled out, it worked fine.  A month or so later, my microphone and camera are blocked.  Our State IT has stepped into my computer to adjust the privacy and security, but they are set to allow access.  Several people on my network have the issue and some outside the network....with the same originator/admin of our licenses.  I can make silent clips., but the beauty is being able to talk and explain as I am clicking away.


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Saved the wrong part of the recording

I was trying to trim a recording of a lot of dead space at the end. Pushed the button, and realized I saved the dead space and lost the meeting itself.

Is there a way to reverse the process or recover the original recording from the cloud?

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Zoom Clips not loading

I've tried a number of times to create a brief Zoom Clip. I also tried different settings. Clips between 15-30 seconds. All appear unloadable. The software says 'the video cannot be loaded either because the server or network failed or because the fo... Show more

I've tried a number of times to create a brief Zoom Clip. I also tried different settings.  Clips between 15-30 seconds. All appear unloadable.  The software says 'the video cannot be loaded either because the server or network failed or because the format is not supported. '  I know it's in Beta testing.  Is this commonly occurring or is there a solution?


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cannot convert recording

Hi 

 

I am not able to convert my zoom recording. I have tried various methods even the one where we record a new meeting and then try to copy the file into the new meeting folder but it doesn't work

 

Please guide me on how i can do it? 

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Recording playback error

My cloud recording of a meeting is saying "The media playback was aborted due to a corruption problem or because the media used features your browser did not support." after about 1 hour of playing fine. Any help would be appreciated.

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Zoom Business App versus Browser

Our work flow requires that we use a dynamic link through Zoom Business accessed from the web, not the app. I have had issues with connecting to meetings. If I uninstall the desktop app, I have less issues. However, I cannot seem to hear the other pe... Show more

Our work flow requires that we use a dynamic link through Zoom Business accessed from the web, not the app. I have had issues with connecting to meetings. If I uninstall the desktop app, I have less issues. However, I cannot seem to hear the other person. (this maybe an issue on the other end). I should add, about 80% of my time on Zoom is through phone calls.


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