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Hello Zoom Support,I need help recovering access to my cloud recordings.I previously had a paid Zoom plan with Cloud Recording. My paid plan ended around July 1–2, 2026, and my account is currently on the Basic plan.I have several important webinar r
Hello, Zoom customer center manager.I am using an account, and I would like to request a refund for my recent Zoom subscription pro pricing plan.The payment was made on August 8, 2026, and was unintentionally updated automatically and deducted on my
To make sure that you have enough rights to manage this company, we ask you to upload a document which must contain the company registration certificate or any other official document proving your ownership rights
Hi everyone,Is anyone else experiencing an issue where annotations drawn from an iPad onto a Windows PC's shared screen keep disappearing instantly?The Problem: Host: Windows PC (sharing screen, Zoom v7.1.5) Participant: iPad (annotating via View O
Hello! I updated Zoom a couple of days ago. Since then, my annotations have started to fail. While I am screen sharing and using the annotate tools, they disappear for a few seconds while I add text boxes, draw lines, use highlighters or shapes, clic
est-ce qu’on peut enregistrer un zoom passé il y a 15 jours ?
Hi all - I'm using Zoom on a Neat Bar system (neat bar + TVs), and with a recent software update, the camera is automatically enabling camera tracking. This is causing issues with the video as it does not frame the room correctly. How c
Post upgrading Workplace, unable to login into app, getting error “Please try again later. Error code -1”. OS: Win 11, already ran cleanupzoom.exe too, uninstalled app restarted system, reinstalled, still getting error.Thanks,Login page
Can breakout rooms be created by a host from an ipad?
I am seeking a practical resolution from Zoom regarding billing case BIL2674371.My account shows Zoom Workplace Pro as: Annual subscription Annual billed monthly Pending Cancellation, effective 23 June 2027 I cancelled the subscription because I
We have a large number of lecturers at our institute wanting to use Linux as their system (primarily, because they're teaching Linux directly or DevOps/develpment and it's nice to be on the same system you're teaching). Problem is, Zoom Me
Chat button won't work. it shows but no response. Other tabs buttons work fine. Host has not disabled chat. I have tried uninstalling zoom. Re installed most recent zoom version, cleared cache, set font size to default. Tablet is android 12 zoom is
Subject: URGENT: Institutional Escalation Required for Zoom App Bug Disrupted Online Classes Dear ZOOM Head of IT,I am writing to request an urgent, official enterprise-level escalation regarding a critical technical bug introduced in the recent Zoom
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