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489,774 Members

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Reboot your virtual events. Pump up the human connection.

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Get excited for Zoomtopia 2026: October 20th (Americas)/October 21st (EMEA, APAC and Japan)

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Recent Activity
Help Others

Debbie19Explorer

accessing a VTT transcript

I pay for an account and I thought an audio transcript from a meeting was available as part of the deal. However I can download the video and audio of my meeting but no sign of a VTT file with the transcript. Where can I find it please? Thanks

김수미New Member

Billing & Account Management

연간 자동 결제 취소 부탁드립니다.

hello.A payment was made to my Zoom account a few hours ago, but i am not currently using the service.I would like to request a refund for this recent charge. Please process the refund to same payment method used for this transaction.Thank you for yo

최정석New Member

Billing & Account Management

I would like to request a refund of the proplan and translation function that I paid for today

Hello, I made a paid subscription for the live translation function, but I canceled it again because I couldn't confirm the premise that the host setting was needed. Please refund the part I paid for today.

Jenny MontefioreNew Member

can"t find recurring meetings on Ap on my phone or IPad.sufdenly changed about 3 weeks ago

I can"t now find my my recurring meeting to start on my IPad or Phone. This was not a problem till about 4 weeks ago. One off meetings aren't a problem. What do I do?

galenthurberExplorer

zoom 6.5.3 crashing on Debian when Settings is selected

unable to find bug reporting system anymore.I have the crash logs. Can I have a support link for bug reports? Update, i found the link but have been blocked from reporting. Not cool

Darrell BorghiNewcomer

would not let me in meetings yesterday

I tried to get into two zoom meetings yesterday (both invites from the same organization). Identical to weekly meetings I’ve been zooming for almost six years.I was taken to the meeting site, and could see the others...but just for a brief moment.

Adnan RiazNew Member

How to enable poll zoom

Saranya RadhakrishnanNewcomer

Error code received for Webinar Update and not for Webinar Create

Hello, We have an integration with Zoom that uses Server-to-Server OAuth for communicating with Zoom. When we make an api call to create the webinar, it is successful. But when we try to update the same webinar, Zoom returns the following error : {

Michael Glenn WilliamsNew Member

Why is there no "Generate with AI" button in Virtual Backgrounds tab

Hi All,I’m on a free standard plan. Under the Zoom Workspace app->Settings->Video & effects->Virtual Bakcgrounds, the documentation says I should see a “Generate with AI button” but I don’t get one there. Any idea how to enable it? I do

Farah WilliamParticipant

Generate with AI” Button Missing in Virtual Backgrounds

Hi everyone,I’m currently using the free Standard/Basic Zoom plan and I’m trying to use the AI-generated virtual background feature mentioned in Zoom’s documentation.According to the guide, there should be a “Generate with AI” button under:Zoom Works

Debbie19Explorer

accessing a VTT transcript

I pay for an account and I thought an audio transcript from a meeting was available as part of the deal. However I can download the video and audio of my meeting but no sign of a VTT file with the transcript. Where can I find it please? Thanks

Jenny MontefioreNew Member

can"t find recurring meetings on Ap on my phone or IPad.sufdenly changed about 3 weeks ago

I can"t now find my my recurring meeting to start on my IPad or Phone. This was not a problem till about 4 weeks ago. One off meetings aren't a problem. What do I do?

galenthurberExplorer

zoom 6.5.3 crashing on Debian when Settings is selected

unable to find bug reporting system anymore.I have the crash logs. Can I have a support link for bug reports? Update, i found the link but have been blocked from reporting. Not cool

Darrell BorghiNewcomer

would not let me in meetings yesterday

I tried to get into two zoom meetings yesterday (both invites from the same organization). Identical to weekly meetings I’ve been zooming for almost six years.I was taken to the meeting site, and could see the others...but just for a brief moment.

Adnan RiazNew Member

How to enable poll zoom

Saranya RadhakrishnanNewcomer

Error code received for Webinar Update and not for Webinar Create

Hello, We have an integration with Zoom that uses Server-to-Server OAuth for communicating with Zoom. When we make an api call to create the webinar, it is successful. But when we try to update the same webinar, Zoom returns the following error : {

Michael Glenn WilliamsNew Member

Why is there no "Generate with AI" button in Virtual Backgrounds tab

Hi All,I’m on a free standard plan. Under the Zoom Workspace app->Settings->Video & effects->Virtual Bakcgrounds, the documentation says I should see a “Generate with AI button” but I don’t get one there. Any idea how to enable it? I do

Farah WilliamParticipant

Generate with AI” Button Missing in Virtual Backgrounds

Hi everyone,I’m currently using the free Standard/Basic Zoom plan and I’m trying to use the AI-generated virtual background feature mentioned in Zoom’s documentation.According to the guide, there should be a “Generate with AI” button under:Zoom Works

woifhwo3hffow3Newcomer

Cannot hide settings window

Zoom Workplace, up to date version. If I open settings window, it stays atop of all other windows making use of other apps impossible.When I tap on View More Settings, a browser opens and... I can't use it, because the original Settings window blocks

fas5000Explorer

Zoom is unable to detect a camera - in Citrix Environment

I've installed the latest version of the CITRIX AGENT on my Virtual Machine NAME: CITRIX VIRTUAL APPS AND DESKTOPS 7 2023 LTSR CU4 UPDATE 1 - VIRTUAL DELIVERY AGENTVERSION: 2203.0.4001.4345 including the followingZoom Client for VDI - 5.17.

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