Zoom Community | Community

How do you contact a human at Zoom Support?

I have a problem that's impossible to resolve through Zoom's ridiculously complicated "self-help" site. I need to close an old account that I continue to get billed for. Has anyone had success getting through to Zoom?  

106214

4 hours ago

안

안형진New Member

환불 요청합니다.

더 이상 사용을 원치 않습니다. 환불해 주세요.자동 갱신 결제일: 9월 5일 환불 요청 사유: 사용하지 않음/갱신 의도 없음 플랜명: PRO 결제 금액/통화: 15.88/USD 결제 방식: 카드

5 hours ago

Celine TseNew Member

Problem of tansferring pro license to another email

I have three yearly Pro licenses til Mid May under my old email address, but I’d like to transfer them to a new email address while keeping both email accounts active. What is the best way to handle this?

5 hours ago

lauraluvNew Member

Audio

I have a virtual meeting coming up but am not familiar with Zoom. I am hard of hearing and have cochlear implants. I have a device to stream through the processors that I can plug into the computer. How do I set the sound settings in the meeting f

5 hours ago

Ayaan RajputNew Member

Do I need 10DLC Campaign Registration to send/receive SMS on Zoom Phone Unlimited?

Hi everyone,I recently set up my Zoom Phone Unlimited plan (Basic) last week. In my Zoom desktop and mobile apps, I can see the SMS/Text tab option available.However, before sending any outbound texts to customers, I want to clarify the setup process

6 hours ago

John StimsonExplorer

Contact Center

Contacts disappeared

I last used Zoom about 2 weeks ago. Yesterday, I opened Zoom on my Windows PC, and may have updated it to the current version. Now my contacts list is empty. I had two before, now there are none. This is in the Contacts pane of the Zoom Workplace

1054

7 hours ago

Images Alberta Camera ClubNew Member

Zoom and switching between tabs in Chrome?

Scenario: I have started the meeting in Zoom (as host), and I have Chrome open with 2 different tabs (different content). I use “share” to project the content on my Agenda tab (A PP presentation) to attendees. At a certain point in the Agenda, I w

110

7 hours ago

Daniel BennettExplorer

Stop Pasted URLs Converting to Page Name

Zoom Workplace recently updated to version 7.0.5 and while some of the unwanted changes were easy to fix - I don’t use a touchscreen computer, so defaulting to fat-finger mode instead of compact layout is frustrating - there is one thing that I canno

82619

8 hours ago

RickyBobbyNewcomer

How can I disable Ctrl+Enter to send message?

Hi, Recently I have run into a problem that have never been an issue.The Team Chat required me to press Ctrl+Enter to send a message, Pressing Enter only could make it go down a row.Pressing Enter to send was much faster and more convenience.I think

2821

8 hours ago

karenkranz19Newcomer

How do you contact a human at Zoom Support?

106214

4 hours ago

Celine TseNew Member

Problem of tansferring pro license to another email

lauraluvNew Member

Ayaan RajputNew Member

Do I need 10DLC Campaign Registration to send/receive SMS on Zoom Phone Unlimited?

John StimsonExplorer

1054

Images Alberta Camera ClubNew Member

Zoom and switching between tabs in Chrome?

110

7 hours ago

Daniel BennettExplorer

Stop Pasted URLs Converting to Page Name

82619

8 hours ago

RESETS

Is there a way to prompt participants to turn on their camera when joining a meeting?

Hi everyone,I'm looking for a way to encourage or prompt (automatically) participants to turn on their cameras right as they join a Zoom meeting.While I know participants can choose their own video settings, I'm wondering if there is a built-in featu

201

9 hours ago

RESETS

Zoom Workplace update: I want the old chat where I can see all the private messages at one glance - any workaround?

Hi everyone,I'm running into a frustrating issue with chat handling since the latest Zoom Workplace updates, and I'm wondering if anyone has found a solution or if this is a known bug.Previously, we could manage participant chat settings smoothly. Ho

10 hours ago

KiwiKateNewcomer