Zoom Community | Community

urgent: System-Induced Billing Loop

Dear Zoom Billing and Account Management,I am writing to formally demand the immediate manual override and termination of my Zoom account associated with this email address: mercyekoh@outlook.com.Due to a technical UI error on your platform, I was mi

2 hours ago

RJLExplorer

Accessing recordings when deciding whether to recover a recording

Periodically, I receive a notification “ You have [x] recordings that will be permanently deleted on 2026-xx-xx. Click the link below to view files that will be deleted soon. You can restore any files you want to keep before deletion.”When I click on

1282

3 hours ago

Stephanie LaBargeNewcomer

Are Meeting Passcodes still mandatory for Basic accounts in 2026?

I’m the Owner and only admin/user of an individual Zoom Workplace Basic account. Under Account Management > Account Settings > Meeting > Security, Meeting Passcode and PMI Passcode are locked ON at the account level. Waiting Room is also ena

874

Pascale BerthoudNew Member

changement d'adresse et changement de compte

j’ai déménagé j’ai besoin de modifier l’adresse liée à mon compte zoom ainsi que le n° de compte bancaire associé, je suis nulle dans toutes ces démarches avec l’IA et j’aimerais de l’aide si possible …

131

KikaMNewcomer

Can't select custom template

I’ve created a custom template under AI Companion/Custom Meeting Template. It is saved, published and accessible to the 'entire account’When I go to select this as my preferred meeting template to use and change the default template (currently set to

4236

10 hours ago

memphis jonesNew Member

Chat

just chill nothing bad

dont be mean im just here to chill

13 hours ago

memphis jonesNew Member

Chat

just chill nothing bad

dont be mean im just here to chill

13 hours ago

EnderAysalNewcomer

Inquiry About Audio Connection Options in Zoom Meetings

Dear Zoom Support Team, I used to have a Zoom Pro account but switched to another provider due to a recurring issue I encountered. Many of my clients, especially those using Zoom for the first time or installing it for the first time, had signif

732

16 hours ago

RASHI2026New Member

Rooms & Workspaces

Unable to make my subscription payment as didnot paid auto payment on time due to which my my account payment has been disabled on online basis

Subject: Request to Reactivate Online Payment for SubscriptionDear Zoom Billing Support Team,I sincerely apologize for not completing my subscription payment on time. Unfortunately, due to insufficient funds at the time, I was unable to make the auto

211

17 hours ago

Mercy EkohNew Member

urgent: System-Induced Billing Loop

2 hours ago

RJLExplorer

Accessing recordings when deciding whether to recover a recording

1282

3 hours ago

Stephanie LaBargeNewcomer

Are Meeting Passcodes still mandatory for Basic accounts in 2026?

874

Pascale BerthoudNew Member

changement d'adresse et changement de compte

131

KikaMNewcomer

Can't select custom template

4236

10 hours ago

memphis jonesNew Member

Chat

just chill nothing bad

dont be mean im just here to chill

13 hours ago

EnderAysalNewcomer

Inquiry About Audio Connection Options in Zoom Meetings

732

16 hours ago

RASHI2026New Member

Rooms & Workspaces

Unable to make my subscription payment as didnot paid auto payment on time due to which my my account payment has been disabled on online basis

211

17 hours ago

WRussExplorer

Maximum Number of Participants for Zoom Workplace Pro

I have Zoom Workplace Pro plan. Under Plans and Billing / Plan Management it shows I can manage “Zoom Workplace Pro” and “Large Meeting | 1,000 Participants” does this mean 1000 or 1100 participants can join the meeting----What is the maximum partic

281

17 hours ago

PJ_WassExplorer