Zoom Community | Community

Support after cancelling account

122

46 minutes ago

Nick ClarkeNew Member

Billing & Account Management

Advice please....

I run a registered charity globally and I have a zoom licence, however we are growing and having drop ins around the country, could I have more than one user (i.e I have 5 or so employees) could I get them to schedule zoom meeting throughout the week

163

55 minutes ago

Bera LeeNew Member

refund request

I want to get refund for accidental auto renewal. I am not willing to use this application this month 주문ID: MT1FLBZX4J

101

1 hour ago

anat gonNewcomer

AI meeting summary/transcript language does not support Hebrew

The "Set default meeting summary language" setting under Zoom AI (Settings > Zoom AI > Meeting) does not include Hebrew as an option, even though Hebrew IS supported for Automated Captions in the same account settings page. This causes AI-gener

921

1 hour ago

aaverbuchExplorer

Rooms & Workspaces

Joining a Teams meeting using Logitech Rally Bar - need to click on Join now

We have two meetings rooms with Zoom Rooms licenses and Logitech Rally Bar & Tap IP. Both rooms are the exact same hardware, firmware, OS.The issue:When joining a Teams meeting, via the calendar invite or ad-hoc meeting the MS Teams app launches.

1934

kd23Newcomer

cursor disappears during zoom

My cursor keeps disappearing while using Zoom - I heard it might be due to a Microsoft update, but how do I fix it? It's a pain in the neck to not be able to use my mouse! I can't figure out what version of Zoom I have. I have an Asus laptop with hig

5145

Chuck WilliamsonExplorer

Release domains from closed account

We closed our account with Zoom last November (2025) and the domains were not released. Now I need to release the domains in a closed account but that has to be done with support on the line. I can’t contact support because the account is closed. The

381

Billing & Account Management

Karen StrumosNewcomer

Cancel subscription

I have been trying to cancel my account the last 2 months. Billed again today? Why is the sooooo difficult. I have retired and no longer require recording of.my meetings..

5544

LijjNew Member

Chuck WilliamsonExplorer

Support after cancelling account

122

46 minutes ago

anat gonNewcomer

AI meeting summary/transcript language does not support Hebrew

921

1 hour ago

aaverbuchExplorer

Rooms & Workspaces

Joining a Teams meeting using Logitech Rally Bar - need to click on Join now

1934

kd23Newcomer

cursor disappears during zoom

5145

Chuck WilliamsonExplorer

Release domains from closed account

381

CaryltsoNewcomer

Meeting Summary was not generated due to insufficient transcript.

Hello, I need help understanding why our meeting couldn’t be summarized due to an insufficient transcript. We've used this feature many times before, but this time it didn’t work, and I’m not sure why. Does anyone know how to contact Zoom support?

139112

3 hours ago

Saleh Al-RahinaNew Member

Expired Meeting Recording – Request for Recovery

Hi team, I have a recorded meeting from about a month ago that I’m trying to watch now, but it shows as expired. Is there any way we can recover or access the recording, please?

573

3 hours ago

Sheri HayesNewcomer