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Help Others

Running Zoom 7.0.2. Since yesterday, when I attempt to start a new meeting and hit the orange button, my Zoom client fails to start the new meeting, and instead grays out New Meeting, Join, and Share Screen icons. Have signed out, uninstalled, reinst

1 minute ago

Lori TepperNew Member

Webinars

Webinar Attendee Shows They are a Participant but is Not Accessing the Webinar

We do multiple webinars every month. Attendees have to register and then use their link to access the webinar. I have an attendee who shows they are in attendance but they are not able to access the webinar. They can’t use the link again because i

10 minutes ago

Chris HamillNewcomer

Meetings

Download time

Hi, this is the first time I’ve had a downloading issue with Zoom for my recordings. I have a 9 minute long recording that still hasn’t downloaded after 30-40 minutes. Typically never have anything take this long. Is it something wrong with the file

181

16 minutes ago

Iran MirandaNewcomer

Nonprofit User Group

Zoom Updates affecting Webinar Features and How to Access them

Hi! We were hosting a company webinar (training course for suppliers) and the Q&A feature was NO WHERE TO BE FOUND. We obviously noticed that there was a recent update to Zoom, but during the webinar we were never able to activate Q&A. Why

171

48 minutes ago

PaulinaFugaNewcomer

Billing & Account Management

Rename

I lend my laptop to my mother so she could use zoom and renamed it, but now everytime I use it my mom's name appears, it doesn't matter how many times I rename it with my name, it still happens. I don't know what to do. If someone can help, I would r

586

50 minutes ago

interVIA Slezská DiakonieNew Member

Billing & Account Management

You have exceeded the limit of license assignment for your account. - how can I get back the licence to the owner?

Hello. We received the message: "You have exceeded the limit of license assignments for your account." I understand that we are no longer allowed to transfer a single license between two users. But how can we at least return the license to its origin

423

2 hours ago

ledereNewcomer

Meetings

Feature request: save pen style

HI all, I end up manually selecting the vanishing pen about 5 times a day (I draw a lot during meetings). Would be nice if the app remembers the users last used pen style (like it does with the colour), or have a place in settings to configure a defa

202

2 hours ago

Zoom_DefectsNewcomer

Meetings

Can't turn off virtual background

When virtual background was turned off in earlier versions, it turned off. Then I could hold up stuff before the camera and it would look OK. Now when I turn off virtual backgrounds it is all blue and I can't show anything I hold up in front of the c

4035

3 hours ago

Jimmy KershawNewcomer

Meetings

"Share DOC Privately" missing f

For sharing docs in a meeting, there used to be two options: share in the meeting (so, all participants can see the document) and “Share Privately,” so you could view a Zoom doc and edit it, but not have to share it in the meeting. This option has

925

3 hours ago

Marvin TollNew Member

Meetings

ERS via Otter.ai

All of the sudden I’m getting email from “ERS via Otter.ai” (no-reply@otter.ai). How could the Zoom product possibly allow this to occur without explicit authorization? Might be time to switch to Microsoft Teams? Hi, Here’s the recording, notes

3 hours ago

Jennifer RinaldiNew Member

Meetings

Zoom Client Freezing