Since I updated the Zoom today I cant use the Advanced sharing option Slides as background. There is a triangle with exclamation mark with text " You can now share slides as background with presenter layouts." Did you disabled this option? What can I do to access it again? Daniel Paulus 

1️⃣ Get answers about what’s happened during a meeting Instead of starting a side conversation in the chat to get caught up, get the information you need without interrupting the flow of the conversation via the AI Companion side panel 👩💻

2️⃣ Search for a conversation you had in a meeting, but can’t remember when Stop hunting through your overpacked calendar to find a conversation you remember having in a meeting. Instead, have AI Companion do the digging for you 🗓️

3️⃣ Find the differences between two documents You can attach files from Google Drive, Microsoft OneDrive, or locally from your device, then ask for a summary, the important takeaways, or even the difference between the two documents 📑

4️⃣ Transform your meeting summary into a ready-made document Your meetings are often rich in detail and discussion, a place where a lot of information gets shared. Take your treasure trove of meeting summaries and turn them into valuable documents that are easy to edit, share, and use ✍️

5️⃣ Get the important information from a lengthy document or presentation For those of us who get pulled into a meeting last minute, or get an updated document right before we’re supposed to meet about it, we don’t always have the time to be as up-to-speed as we’d like to be. You can depend on AI Companion to give you the highlights, so you can hit the ground running 🏃♂️

6️⃣ Stay on top of your ever-growing chat channels When you’re out of the office for a significant amount of time or pulled into a discussion midway through, you can have AI Companion summarize the entire chat channel so far in the side panel 💬

Posted on LinkedIn by Zoom: https://www.linkedin.com/posts/zoom_activity-7319377664765571072-7Eir 

Our organization has been using Zoom for several year, but now it's getting more and more difficult to use. The people who want to join a meeting have had difficultly with their existing Zoom app. Sometimes, they are given a message that Zoom must update before they can join the meeting. After the update, they are asked for a lot of information that was never requested previously. It appears the Zoom update gives them a Zoom Workplace account. When you search for a link to download the basic Zoom meeting app, the Knowledge Base says to go to the iOS App Store and search for Zoom - One Platform to Connect. There is no such app in the iOS App Store.  😠 Other links on the Zoom web site to download the Zoom app take you to downloads for Zoom Workplace. Our people don't want to join the Zoom Workplace. We just want to have basic meetings. Our organization has the Zoom One Pro plan, but most of our members have been using the free Zoom meeting app.

Please help us navigate through the Zoom waters to continue using Zoom for meetings, NOT Zoom Workplace. Where do you download the Zoom meeting app for Mac, Windows, iOS, and Android? Don't send me to the Knowledge Base. Those links are all for Zoom Workplace. I've tried them; I know!

I cannot see how to share part of a screen on Zoom 6.4.2 (62735). The instructions I have found do not reflect what I see on my screen. There is no green border although the green border option is ticked in the Share Screen> Advanced part of Settings.

Would appreciate any help available.

Thank you!

Platform: IpadOS
Zoom Version: 5.17.10
The issue was that the left side of the gallery view is getting cut off by black screen. And when you swipe to speaker view and then swipe back to the gallery view, the black screen part could possibly become a part of speaker view.

Hi everyone,
I'm currently troubleshooting a recurring issue with Zoom Phone/Poly IP phones where SIP calls are either delayed or dropped intermittently.

Details:

• Phones: Poly CCX 500 and Edge E300 models

• Call path: SIP calls via Zoom Phone

• Some calls go straight to voicemail or drop without audio

• Other times, there's a delay before the callee hears ringing

• My own test calls to the same numbers go through fine

• Problem seems intermittent and inconsistent

What I've Tried:

• Enabled logging on the phones (set to Debug)

• Captured traffic using SPAN on switch ports

• Collected packet captures on both sides (caller & callee)

• Noticed TLS sessions but traffic is encrypted (can't inspect payload)

• Confirmed phones are updated and network is stable

Ask: Has anyone run into this issue before? Any tips for:

• Decrypting or analyzing encrypted SIP/TLS traffic?

• Zoom Phone-specific call signaling insights?

• Additional logs or settings I should look into on Poly devices?

Happy to provide more details if needed — I’m just trying to figure out where the issue is happening (Zoom, network, or phones). Appreciate any guidance!

For the last week I’ve been unable to login or launch a meeting on my PC laptop when on my home wifi. It works on other devices at home and my laptop will connect to Zoom if I go to a public wifi. I’ve rebooted everything, cleared the cache, uninstalled & reinstalled, checked Zoom is permissioned in windows defender, tried the Zoom app and the web version in both Chrome & Firefox.

Any ideas? Is this a lingering issue from the outage last week?