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Help Others

I have the owner role and have reviewed endless posts on how to be allowed to change "lock by admin" functions. I'm not sure if later updates have changed this process. For me, the "role" button does not function. I don't need to be admin. But a

841

24 minutes ago

KielTProduct Adoption Expert

Success Guides: ZoomMate

Getting Started with ZoomMate Workflows — Automate Your Post-Meeting Actions and Beyond

From Conversation to Completion: Your Guide to ZoomMate Workflows Meetings generate action items. Action items require follow-up. Follow-up requires switching between tools, copying information, and remembering what was decided. ZoomMate Workflows he

27 minutes ago

Gladys StefanyExplorer

My Notes

Need help exporting transcript of "My Notes"

When I try to export “My Notes” from a meeting, it lets me export the “summary” with no problems, but when I try to export the “transcript”, it only exports the title of the meeting without the transcript.I’ve tried all the solutions google has found

245321

1 hour ago

CaseyJPSNewcomer

Mail & Calendar

Change Date Range for Display in "Meetings"

Where can I find "Specify a time range (days)", in the Zoom application to display ALL of my meetings for the next 10 months? I can't make changes in "Meetings" to the date range and, when directed to "Profile," there is no place to make a change.

Brent SahlExplorer

I love the mini window that appears when you minimize the main display window. It no longer appears when I minimize. How do I restore this? Allows me to see my audience while still viewing information on screen. I’m running Version: 7.1.5 (43453)

Matt-LACAParticipant

I want to say that I don’t like the new, bubbly for a lack of better term, Emojis. They appeared when I restarted Zoom this morning. I think they are too cartoonish and childish looking. They are cartoonish to the level they are distracting to me and

108019

2 hours ago

Friday Akpofure IchideNew Member

Meetings

How to retrieve Zoom meeting notes

I had a meeting today and i was expecting that i will receive the meeting notes after the meeting but it never came. Is it possible for me to retrive the meeting notes? Is it automatically stored somewhere on my system?

SConradNewcomer

Downgrade with the "upgrade".Used to be when you looked as usage reports all you had to do was click "unique users" and it would immediately and cleanly remove duplicates. NOW - nope. Click the box or don't - It doesn't matter. Now you have to manual

282

4 hours ago

AklaunchNewcomer

Billing & Account Management

Paid for my regular education account but am still listed in basic plan

Hi, I am in need of urgent assistance. I paid for my regular educational account but my account is listed as 'basic'I see a lot of people complain about this and get no response.  There is no one to talk to.  Only foreigners

332

5 hours ago

MayaBN.Newcomer

Meetings

User joining meeting in audio only mode

Starting a new meeting as a host, sent invitations for participants as usual, but when they try to join, few of them weren't able to connect video (automatically connected in "audio-only" mode). They can't see the host and host can't see them!! Why?

7839

5 hours ago

DannyS31Newcomer

Meetings

Unlock "locked by admin"

841

24 minutes ago

Gladys StefanyExplorer

My Notes

Need help exporting transcript of "My Notes"

245321

1 hour ago

CaseyJPSNewcomer

Mail & Calendar

Change Date Range for Display in "Meetings"

Brent SahlExplorer

SConradNewcomer

AklaunchNewcomer

Billing & Account Management

Paid for my regular education account but am still listed in basic plan

332

5 hours ago

MayaBN.Newcomer

Meetings

User joining meeting in audio only mode

7839

5 hours ago

Jeeva 1989New Member

Meetings

i need to upgrade from 100 participations to 300

I need to upgrader my zoom partipitations strength to 300. Please help

101

5 hours ago

Raven47Explorer

Meetings

How to download a video recording?

I received the zoom link of our meeting from the Host. I entered the passcode. I can see and hear the meeting. But I do not see a DOWNLOAD option so I can email it to those who missed the meeting. When I click on CUSTOMER SUPPORT, all I get is a

5744

5 hours ago

tonytailsNewcomer

Meetings

Contacts disappeared after update

Zoom updated yesterday and now all of my contacts have disappeared. Why? How do I get them back? I need them.

3166

5 hours ago