Zoom Community | Community

virtual background

When I set background there is an error ocurred

36 minutes ago

Steve MetzgerNew Member

says transcripiton wirk on doesn;t work

very frustrating and maddeningthe banner says it recording and transcribing - cannot find any file locally or online this was a very important meeting and we had to manually create what we remember from our discussionsZoom is not something we can dep

1 hour ago

Christian MadsenNew Member

Does anyone know why zoom is not getting back to your email

Hi, everybody. Does anybody have the same problem as us. Zoom is not responding to our emails? We email support as well as our account manager, and it is just silence? We try again and another silence. We have been with Zoom for many years, and they'

Edit the All Engagements view in Zoom Contact Center (Zoom Workplace)

Daniel MartinezNew Member

Contact Center

Hi, I need to edit the All Engagements view in Zoom Contact Center and needs guidance on customizing the view/columns. I need in Open and Closed Engaments to add a new Column with Custom variable.

James3423Newcomer

email/password sign-in was disabled and I don’t have any other sign-in method enabled.

Hello,I bought my account 2 weeks ago. I accidentally turned off password email log in. The other log in options were turned off as well. It’s my personal account, so I am the only admin. I need email password log in to be turned on again.I do have a

222

Growing LegendsNew Member

"My Notes" - unable to export the transcript but I can' export the summary

Refound charging founds

Hello,I am writing to request a refund for a subscription charge that was processed after I had already canceled my subscription.The situation is as follows:The system initially attempted to charge my account, but the payment was not completed due to

6 hours ago

Growing LegendsNew Member

Customer Success Forum

Refound charging founds

6 hours ago

Gladys StefanyNewcomer

Hub

I’m trying to use “My Notes” to save the transcripts of my meetings with clients. It is saving the transcript but, when I try to export it, only the title goes, not the transcript. I am able to export the summary, though, with no problem. Can anyo

3116

IKE12Newcomer

Salesforce CTI integration fails to load iframe due to X-Frame-Options restriction

Hello, We are trying to integrate Zoom Phone with Salesforce using the Zoom for Salesforce Lightning CTI adapter. Current configuration: CTI Adapter URL: https://zoom.us/lightning/zoomphone/lightning.appPermissions sets assigned (Zoom

251

laurencedecNewcomer

Audio transcription: does it work if the files are registered on PC ?

I register my webinars on the cloud and I don't have any pronblems with the audio transcriptions.I have a fiend who would like to make audio transcriptions from this webinars that last 90 minutes which he downloads on his hard disk. But he doesn't fi

202

8 hours ago

Dajana Ahsan AliNew Member

Edit the All Engagements view in Zoom Contact Center (Zoom Workplace)

virtual background

When I set background there is an error ocurred

36 minutes ago

Daniel MartinezNew Member

Contact Center

Hi, I need to edit the All Engagements view in Zoom Contact Center and needs guidance on customizing the view/columns. I need in Open and Closed Engaments to add a new Column with Custom variable.

James3423Newcomer

email/password sign-in was disabled and I don’t have any other sign-in method enabled.

222

Growing LegendsNew Member

"My Notes" - unable to export the transcript but I can' export the summary

Refound charging founds

6 hours ago

Gladys StefanyNewcomer

Hub

3116

IKE12Newcomer

Salesforce CTI integration fails to load iframe due to X-Frame-Options restriction

251

laurencedecNewcomer

Audio transcription: does it work if the files are registered on PC ?

202

8 hours ago

Bob 102New Member

Help with suspicious log in please.

I had a suspicious log in to my account on April 29, 2026 at 5:09am in the morning from my phone but I didn’t do it. I need to prove to my wife that it wasn’t me. I would like to get further info on it please.

452

11 hours ago

pcoachNewcomer

Audio and video delay

When I record there is always a lag between audio and video.

130

11 hours ago

sbarkatNewcomer