Healthcare User Group,

Please review the attached Zoom Clip if you want to see how Zoom Virtual Agent for Voice (ZVAV) can help automate workflows that your front office staff handle today.   This is not a replacement of your people; it is an extension of your Team.  It will free up your staff to handle the more sophisticated workflows and allow them more time to handle the situations that require deeper empathy.

In this demo I show how ZVAV can set an appointment; behind the scenes I am accessing a simple backend database that you could think of as your "system of record".  In healthcare that usually means interfacing with an EHR; we can do that with ZVAV!  For that matter; any system of record that has an API we can most likely access it and handle workflows like the one you will see below.

If what you see is worth a deeper discussion please reach out to your Zoom Account Executive and tell them you want more information on Zoom Virtual Agent for Voice.

https://zoom.us/clips/share/SI_uRnG9Rd6D3m6hqt_w-g

With telehealth continuing to grow, Zoom has become a major tool in the healthcare industry, from virtual consultations to interdisciplinary team meetings. But how well is it working for patients, providers, and support staff? 🩺💬  

We’d love to hear your personal experiences with Zoom in healthcare. Whether you're a doctor, nurse, admin, IT professional, or patient, your experience matters💡

• What aspects of Zoom have worked well in your role?

• What tips or best practices can you offer others in similar roles?

👇 Drop your stories, insights, or questions in the replies below!👇

Hi Zoomers 👋 Taking notes during meetings can be overwhelming and distracting, often making it challenging to stay fully engaged in the conversation. AI-powered note-taking tools are stepping in to solve this problem by automatically capturing key points, tracking discussions, and generating summaries. These tools not only boost productivity but also enhance collaboration by allowing you to focus on meaningful participation instead of scrambling to jot everything down ✏️

Check out this post from our Zoom Blog: https://www.zoom.com/en/blog/ai-note-taker-save-time-stay-focused/ 

How do you think AI note-takers could change how your team communicates and collaborates in meetings? Answer in the replies 👇👇

Looking to enhance patient care with seamless communication? 🏥💻 Zoom for Healthcare is revolutionizing virtual care, making it easier than ever to connect with patients, streamline workflows, and improve collaboration.

Check out this insightful guide on deploying Zoom for Healthcare and discover how it can transform your practice: Read more here

Hello Healthcare Zoomers! 👋🏽

Welcome to the Healthcare User Group! I’m Bri. I’m one of the community moderators in the Zoom Community and I also help lead this user group. We’re so glad you decided to join us in this collaborative space for healthcare enthusiasts! We would love to get to know our user group members.  Let's kick things off by getting to know each other 🎉. Please reply below to introduce yourself! 👇🏽

I’ll start us off 👩‍⚕️

Location: Memphis, Tennessee, USA 🇺🇲

Favorite things to do: Binge-watching TV shows, reading, writing, & overindulging on Taco Bell 🌮

What is your role in the Healthcare industry? I'm not currently in the Healthcare industry, but I'm excited to learn how you all are using Zoom 💙

How long I’ve been using Zoom? ~6 years! ✨

What’s your go-to virtual background? I alternate between a Zoom Community background and a background that showcases minimalistic home decor 🏘️

As a friendly reminder, if you haven’t already done so please review our Community Guidelines.