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eu não assinei e fui cobrada

Recebo link para aula de um curso, e foi cobrada assinatura anual em meu cartão.Nunca usei fora deste curso, não tenho intenção, não tenho necessidade de versão paga muito menos anual, não contratei, apenas dei ok link curso, como podem ter cobrado u... Show more

Recebo link para aula de um curso, e foi cobrada assinatura anual em meu cartão.

Nunca usei fora deste curso, não tenho intenção, não tenho necessidade de versão paga muito menos anual, não contratei, apenas dei ok link curso, como podem ter cobrado um ano, no aplicativo iphone, me sinto enganda, lesada e nenhuma forma de contato para reembolso e estorno do cartão funciona, não reclame aqui numerosos relatos do mesmo caso sem solução.

Não posso acreditar que uma empresa seja viva de golpes desta forma, acredito que o erro será corrigido.

Meu cartão está comprometido. Você faz isso sempre? Terei meu reembolso!? é picaretagem mesmo?


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Resolved! My account is reported for some reason and i sent an appeal

when i log in it says 1132, which apparently means i violated the ruled and guidelines. i'm confused because i use zoom for my online classes only and sometimes i don't even open my camera and mic. i don't send malicious or bad chats either. i'm comp... Show more

when i log in it says 1132, which apparently means i violated the ruled and guidelines. i'm confused because i use zoom for my online classes only and sometimes i don't even open my camera and mic. i don't send malicious or bad chats either. i'm completely not violating any rules. i already sent an appeal and it says i should contact the team. 

 

is this where i contact the team? please let me know. and reconsider your decision, i really need zoom for my classes. there might be a mistake. 


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請求について

my ticket number is BIL1842364,I really appreciate that my problem is sloved due to our quick response. Thank you very much!---------------We've tried to contact you over the past week regarding ticket number BIL1842364, but we haven't heard back fro... Show more
my ticket number is  BIL1842364,
I really appreciate that my problem is sloved due to our quick response. 
Thank you very much!
---------------
We've tried to contact you over the past week regarding ticket number BIL1842364, but we haven't heard back from you. Our system has now changed the status of your request to solved.
 
We hope you resolved the issue successfully. However, if this isn't the case simply reply to this email within the next few days and your ticket will reopen automatically.
 
Thanks!
Zoom

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zoom的soc2认证报告

我购买了zoom的产品,为了我们团队的合规,我需要zoom提供soc2的认证报告,没有人理我,你们不应该如此对待客户

Resolved! Error 1132

I'm trying to log into my Zoom account and I can't because this error 1132 appears. I've reinstalled and restarted my computer, but I'm still facing the same issue. Additionally, I'm trying to contact customer support, but it's almost impossible beca... Show more

I'm trying to log into my Zoom account and I can't because this error 1132 appears. I've reinstalled and restarted my computer, but I'm still facing the same issue. Additionally, I'm trying to contact customer support, but it's almost impossible because no one responds; all channels are extremely slow.


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How to check on my past Zoom session attendance - putting up dispute for credit card charge

Hi, I have signed up for a membership with Zoom coaching. I would like to stop the renewal as I did not managed to stop the transaction in time. The merchant claimed that I attended their Zoom meeting and opened their emails, which are all not true. ... Show more

Hi,

 

I have signed up for a membership with Zoom coaching.

 

I would like to stop the renewal as I did not managed to stop the transaction in time.

 

The merchant claimed that I attended their Zoom meeting and opened their emails, which are all not true.

 

I am using a free account, is there anyway I can check on my past Zoom sessions records, so that I can provide as evidence to my credit card company.

 

Thank you.

 


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wrong VAT number in invoice

I purchased a zoom pro subscription and wrote the wrong vat number in the invoice . I am an authorized person in EU and do not have a vat number. I have only a CIF. Is it possible to change the information in the invoice without canceling the subscri... Show more

I purchased a zoom pro subscription and wrote the wrong vat number in the invoice . I am an authorized person in EU and do not have a vat number. I have only a CIF. Is it possible to change the information in the invoice without canceling the subscription?


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Unable to find account activity for year 2022

Can you please provide details of account activity for 2 separate periods in 2022.The periods are from 01/09/2022 to 30/09/2022 and from 01/11/2022 to 30/11/2022.We are requiring the details of when the account was accessed and the type of activity f... Show more

Can you please provide details of account activity for 2 separate periods in 2022.

The periods are from 01/09/2022 to 30/09/2022   and    from 01/11/2022 to 30/11/2022.

We are requiring the details of when the account was accessed and the type of activity for these 2 separate periods. I have signed into the Zoom Account for *********** and could not find the details we are requiring. 


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I cannot log in to previous my basic ZOOM account.

I cannot log in to previous my basic ZOOM account.I have a basic ZOOM account. But I haven't been able to log in to it at all for about two weeks. Because ZOOM always asks me for the code that makes an authentication app. I've never set my account 2F... Show more

I cannot log in to previous my basic ZOOM account.
I have a basic ZOOM account. But I haven't been able to log in to it at all for about two weeks. Because ZOOM always asks me for the code that makes an authentication app. I've never set my account 2FA, so I don't have any backup code. I don't have an authentication app, either. I would like to delete this account. I made another account to ask about this problem, and I tried to register my phone number in this new account, but I couldn't. I think that this situation occurred because of the existence of my previous ZOOM account. please tell me how to solve this problem.


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Problems with the mail

Sto provando a cambiare mail al mio account Zoom, ma, la mail dell’account precedente sulla quale devo fare la conferma di modifica dell’indirizzo mail, è stata eliminata, quindi non posso accedere a questa in nessun modo.