Zoom AI Companion
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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

What is Zoom AI Companion?

Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration. Explore the Zoom Community's Recent Activity below to join the AI Companion conversation and connect with other members. If you're still looking for support, browse our Zoom AI Companion support articles or start a new discussion below!

Recent Activity

I need to edit the title on meeting summary. How do I do that?

I need to edit titles on meeting summaries to be able to identify the discussion easily. The meeting summary edit function only opens edit for the meeting content. I've changed titles on meeting recordings but the highlight and replace doesn't work i... Show more

I need to edit titles on meeting summaries to be able to identify the discussion easily. The meeting summary edit function only opens edit for the meeting content. 

I've changed titles on meeting recordings but the highlight and replace doesn't work in meeting summary.

Is this active but done a different way? 


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Automatically Start Phone Call AI Summary

Is there a plan to add a setting for phones to start the Zoom AI summary automatically when starting or joining a call?Transcriptions are able to do that today; seems logical that the AI summary could do the same. Also, are Zoom AI Summaries going to... Show more

Is there a plan to add a setting for phones to start the Zoom AI summary automatically when starting or joining a call?
Transcriptions are able to do that today; seems logical that the AI summary could do the same. 

 

Also, are Zoom AI Summaries going to be available in Contact Center?

 

Thanks


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Meeting Summary was not generated due to insufficient transcript.

Hello, I need help understanding why our meeting couldn’t be summarized due to an insufficient transcript. We've used this feature many times before, but this time it didn’t work, and I’m not sure why. Does anyone know how to contact Zoom support? Show more

Hello, I need help understanding why our meeting couldn’t be summarized due to an insufficient transcript. We've used this feature many times before, but this time it didn’t work, and I’m not sure why. Does anyone know how to contact Zoom support?


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Best AI for therapy notes?

Hi everyone, most of my therapy sessions are on Zoom. I’ve tried Zoom’s AI summary feature, but for therapy notes it feels too generic and doesn’t capture DAP or SOAP style documentation well. What AI tools are people using to turn Zoom sessions into... Show more

Hi everyone, most of my therapy sessions are on Zoom. I’ve tried Zoom’s AI summary feature, but for therapy notes it feels too generic and doesn’t capture DAP or SOAP style documentation well. What AI tools are people using to turn Zoom sessions into solid therapy notes? Looking for something that handles clinical language better, supports templates, and is mindful of privacy and compliance. Any workflows you recommend, or tools to avoid?


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AI Summary Showing in Chinese Instead of English

Hi,I’m using Zoom’s AI Companion meeting summary feature. The meeting captions were in English, but the generated AI summary is showing up in Chinese.How can I set the default language to English for the AI summary so it always generates in English?T... Show more

Hi,

I’m using Zoom’s AI Companion meeting summary feature. The meeting captions were in English, but the generated AI summary is showing up in Chinese.

How can I set the default language to English for the AI summary so it always generates in English?

Thanks in advance


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Upcoming Webinar | What’s New at Zoom?

Join us on January 15 at 8:00 PT as we walk through the newest features launched in November and December, designed to help teams communicate, collaborate, and work smarter. You’ll learn how these updates can: - Streamline workflows and boost product... Show more

Join us on January 15 at 8:00 PT as we walk through the newest features launched in November and December, designed to help teams communicate, collaborate, and work smarter.

 

You’ll learn how these updates can:

- Streamline workflows and boost productivity

- Support teams of all sizes, from SMBs to enterprise

- Learn how to apply these updates to real-world workflows

 

Bring your questions! We will wrap up with a Q&A session with our product experts!

 

Register Now!


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Unable to change Meeting Title in Meeting Summary

All my meetings have the same title in Zoom.  I am unable to edit the meeting titles.  Therefore unable to find a specific meeting without searching forever.  The suggested solution of editing the title on the Meeting Summary page does not work. HELP!! 

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Download Option - AI Summary

Is there a way to download or save the AI summary to a word processing application? 
I only have the option to share, edit (on screen in Zoom) or delete the summary. I have the Zoom Pro license. 

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Can Zoom AI summaries be automatically downloaded to my pc?

I see how an AI summary can be pulled up in documents and then exported to a PDF.  Is there a way for this to happen automatically?

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Your 2026 Zoom Success Starts Here: January Live Sessions 🚀

Happy New Year, Zoom Community!  Ready to start the year strong and get even more value from your Zoom investment? Our January Customer Success Live Sessions are here to help you do just that.  Why attend? Each session helps you: Build deeper prod... Show more

Happy New Year, Zoom Community! 🎆🎉


Ready to start the year strong and get even more value from your Zoom investment? Our January Customer Success Live Sessions are here to help you do just that.

 

💡 Why attend? Each session helps you:

  • Build deeper product knowledge

  • Troubleshoot challenges in real time

  • Discover new ways to improve productivity and collaboration


📅 January Lineup

 

👉 January 7 – Zoom Workplace Open Office
Your first stop of the year! Get hands-on guidance, ask questions, and learn tips to streamline collaboration with Zoom Workplace (Meetings + Productivity solutions).

 


👉 January 14 – Zoom Phone Open Office

Deep dive into Zoom Phone features, configurations, and real-world use cases with our product experts.

 


👉 January 15 – What’s New at Zoom
 
Don’t miss this highlight session! Explore Zoom’s latest innovations and feature releases from the past two months, including what’s new across Zoom Workplace and AI Companion Web.

 


👉 January 21 – Zoom AI Companion Open Office

Discover how to work smarter with AI Companion. Learn best practices, ask questions, and see how AI can boost productivity.

 


👉 January 28 – Zoom Contact Center Open Office

Wrap up the month by learning how to elevate customer experiences and optimize your Zoom Contact Center workflows.


Register now in the Customer Success Hub to save your seat and unlock even more live and on-demand training resources. We can’t wait to see you in the upcoming sessions!


Zoom Customer Success Team

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Zoom Employee
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