Zoom AI Companion
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What is Zoom AI Companion?

Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration. Explore the Zoom Community's Recent Activity below to join the AI Companion conversation and connect with other members. If you're still looking for support, browse our Zoom AI Companion support articles or start a new discussion below!

Recent Activity

naming meeting summaries

I'd like the ability to rename meeting summary titles...like on the recordings.  Why can't I do that?

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Transcript created but AI Companion says it does not exist

Cloud recording is on, a transcript has been created - I can read it all in the Transcript section. There is 30 mins of detailed text content. It is not still processing. I asked AI Companion to create an summary and it replied (verbatim) "Sorry, I c... Show more

Cloud recording is on, a transcript has been created - I can read it all in the Transcript section. There is 30 mins of detailed text content. It is not still processing. I asked AI Companion to create an summary and it replied (verbatim) "Sorry, I cannot answer your question since this meeting has neither meeting transcript nor meeting summary." Please advise the solution. Without this the AI Comp tool is pretty much useless to me. No error codes provided. Device type - Dell laptop running windows 11. Zoom version: 6.6.6

 


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AI Companion meeting Summary

I am trying to turn on the meeting summary in AI companion, but on my account settings it says 'locked by admin' i did not have the function to turn it on during the meeting. Zoom help is not helping, can anyone guide me as to why this is?

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Discussion Interaction between Zoom and Physical Attendees.

Should be simple solution. During a structured Zoom meeting, physical attendees number approximately 30. Joined by Zoom attendees (approx. 10). The Zoom attendees have trouble hearing what some of physical attendees are saying where the physical atte... Show more

Should be simple solution.  During a structured Zoom meeting, physical attendees number approximately 30.  Joined by Zoom attendees (approx. 10).  The Zoom attendees have trouble hearing what some of physical attendees are saying where the physical attendee might be about 15-20 feet away from the computer being used to Host the Zoom meeting.  Room size is about 75' by 30'.  Is there a practical answer without asking physical attendees to keep step closer to the laptop being used and also not having wires running to microphones (ie running on blue tooth).  Thank you.


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Automatically Start Phone Call AI Summary

Is there a plan to add a setting for phones to start the Zoom AI summary automatically when starting or joining a call?Transcriptions are able to do that today; seems logical that the AI summary could do the same. Also, are Zoom AI Summaries going to... Show more

Is there a plan to add a setting for phones to start the Zoom AI summary automatically when starting or joining a call?
Transcriptions are able to do that today; seems logical that the AI summary could do the same. 

 

Also, are Zoom AI Summaries going to be available in Contact Center?

 

Thanks


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Introducing Zoom AI Companion 3.0: Turn Conversations into Outcomes

Work today moves fast — meetings, docs, and notes scattered everywhere. Zoom AI Companion 3.0 brings it all together with a new flexible work surface that helps you create, automate, and complete work faster. With AI Companion 3.0, you can: Get resul... Show more
Work today moves fast — meetings, docs, and notes scattered everywhere. Zoom AI Companion 3.0 brings it all together with a new flexible work surface that helps you create, automate, and complete work faster.
 
With AI Companion 3.0, you can:
  • Get results faster – Turn your data and notes into polished documents, reports, and actionable insights.
  • Find information instantly – Use agentic retrieval to search across Zoom Meetings and Docs, Google Drive, Microsoft OneDrive, and more.
  • Work your way – Access AI Companion on the new web surface or across the Zoom Workplace app.
  • Reclaim your time – Let AI Companion manage meeting prep, follow‑ups, and scheduling so you can focus on what matters most.
  • Create personal custom workflows – Automate repetitive tasks without IT setup.
Whether you’re preparing for a meeting, writing a proposal, or analyzing insights across projects, AI Companion 3.0 helps you move from conversation to completion — all within Zoom Workplace.
 
Available December 15 for eligible paid Zoom Workplace plans at no additional cost or in the new AI Companion standalone paid plan.

Experience the next generation of AI Companion today.
 
AIC3.0_.png

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By
Community Moderator | Employee

Resolved! How to completely disable all AI features in Zoom meetings?

Is there a way to completely disable Zoom AI Companion for my entire org, so that nobody (not even Owners and Admins) can turn on AI backed functions like Meeting Summary, etc. during Zoom meetings?Additionally, is threre any way to remove the actual... Show more

Is there a way to completely disable Zoom AI Companion for my entire org, so that nobody (not even Owners and Admins) can turn on AI backed functions like Meeting Summary, etc. during Zoom meetings?

Additionally, is threre any way to remove the actual button from the Zoom desktop app UI, so that the option to activate AI features isn't even available?


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Zoom AI Companion summary in wrong language

My Zoom AI Companion summary switches to Malay SUDDENLY from English. Anyway to change the language of AI summaries back to English? Thanks!

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an issue regarding my Zoom Meeting recording that did not appear or save on Cloud Meetings AI

I would like to request assistance regarding an issue I experienced during a recent Zoom meeting. I joined the session as a co-host and initiated the recording using the Zoom AI Companion feature. However, after the meeting ended, I discovered that t... Show more

I would like to request assistance regarding an issue I experienced during a recent Zoom meeting. I joined the session as a co-host and initiated the recording using the Zoom AI Companion feature. However, after the meeting ended, I discovered that the recording did not appear in the Cloud Recordings section. Upon checking, I realized that I was not logged into my Zoom account at the time I pressed the AI Companion recording button. Because of this, I am unsure whether the recording was captured or stored anywhere.


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Zusammenfassungen mit AI Companion

Hallo,ich würde gerne die AI während des Meetings dahingehend unterstützen, daß die spätere Zusammenfassung besser wird. Also evtl Stichworte schriftlich oder verbal geben. Nun habe ich die KI selber gefragt, was ich da am Basten tun könnte:Antwort d... Show more

Hallo,

ich würde gerne die AI während des Meetings dahingehend unterstützen, daß die spätere Zusammenfassung besser wird. 

Also evtl Stichworte schriftlich oder verbal geben. Nun habe ich die KI selber gefragt, was ich da am Basten tun könnte:

Antwort der Zoom KI:

Ich könnte in den Notizen oder im Chat etwas vermerken, da der Companion diese beiden mit für die Zusammenfassung auswertet.

Auf meine Frage, ob das auch verbal ginge, war die Antwort:

Wenn ich (als Admin) mein Audio ausschalte, kann ich der KI etwas zum Verlauf des Meetings mitteilen, wenn ich bei ausgeschaltetem Audio einfach spreche. Die KI würde das dann mitbekommen und für die Zusammenfassung mit verwenden.

Sorry, aber ich glaube, da hat mich die KI angelogen.

Meine Frage: Wie kann ich am Besten zusätzliche Hinweise zum Meeting an den Companion geben, um die Zusammenfassung zu verbessern?

Vielen Dank


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