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2022-07-12
05:57 PM
- last edited on
2023-04-21
10:16 AM
by
Bri
I have a paid subscription and my account is showing basic. I’ve logged out and logged back in, I had a the receipt showing I have a paid membership. I paid so I could access the functionality…so why is my account not reflecting my paid status?
2022-07-12 06:46 PM
Hi, @chsristinarusca,
You need to assign your newly purchased license to your user account. See this web page for assistance:
https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-License