Marketplace

 Hi Zoom Marketplace team and community,I'm preparing a Marketplace submission for our app and need clarification on the DAST documentation requirement, specifically around which environment the OWASP ZAP scan should be performed in.Our situation:Our app integrates with Zoom to join meetings for recording and transcription purposes. Since the app has not yet been approved by Zoom, the Zoom integration feature is currently only functional within our development Zoom account and has not been released to our production environment for general users. Running the ZAP scan against production would require us to release a feature that isn't yet approved.My questions:1. Does the DAST scan need to be performed against the production environment specifically, or is a staging/pre-production environment that closely mirrors production acceptable?2. For apps in this pre-approval state, what is the recommended appro

Hi everyone,My app is already published on the Zoom Marketplace. I’ve enabled EU availability and turned on discoverability, and I’ve completed all the required business information fields (Business Name, Business Phone Number, last 4 digits of the business bank account, Trade Register Number, etc.).The integration works correctly for most Zoom accounts. However, I’m facing an issue specifically with Irish Zoom accounts, where an error message appears during the integration process.Has anyone encountered this before or knows how to resolve it? 

Ho un samsung tab a6 android 8.1.0 ma non mi fa installare zoom. Come posso fare?

Hello,I want to order Zoom Workplace Pro, but I'm having trouble clicking the "Order Now" button.I filled out the Address Information form, then entered my Credit or Debit Card, and then clicked the "Order Now" button. I get this warning:Error! The system cannot process your request at this time. Please try again later or use a different payment method. If the problem persists, please contact your bank or try a different payment method.I've tried using three different credit cards, but the same warning still appears.Any suggestions?

Can Zoom integrate with Claude Code (Anthropic) to automatically build applications from business conversations?I'm exploring whether it's possible to connect Zoom meetings with Claude Code to:Capture business requirements discussed in Zoom calls Have Claude AI automatically generate code or build solutions based on those conversations Streamline the development process from discussion to implementationHas anyone tried integrating Zoom with AI coding assistants like Claude? Are there APIs or workflows that support this use case?

Where in the app should I go to whitelisted all applicable Redirect URLs both production and development redirect URLs? thanks

Hi everyone, I’m exploring governance and intake processes for Zoom Marketplace app requests in an enterprise university environment. At present, when a user clicks Request to Add for a Marketplace app, the request email we receive only contains very limited information such as: requestor name requestor email app name  There is also an optional reason field in the Zoom request pop-up, but in practice this is often skipped, and we are also finding that it may not reliably carry through into our downstream ticketing workflow.I wanted to ask whether anyone in the Zoom Community has dealt with similar issues and, if so, how you approached them. I would like to know:Can the “reason” field on a Zoom Marketplace app request be made mandatory? Has anyone successfully passed that field into ServiceNow or another ticketing sys

I have a Server-to-Server OAuth app that is activated and live on my account. When making API calls I receive error code 124 Invalid Access Token. I have verified my Account ID, Client ID, and Client Secret are correct and have regenerated the Client Secret multiple times. The app has the following scopes: meeting:write:meeting:admin, meeting:read:meeting:admin, user:read:user:admin, webinar:write:webinar:admin, webinar:read:webinar:admin. Please help me identify why the token is invalid.

Have any LTI Pro admins ever gone through the process of changing the installer? I found this help doc with says the following:Following the steps below to change the LTI Pro Installer will ensure that the LTI key and secret will not change, and all upcoming meetings, previous meetings and associated cloud recordings will still be available.  That wording suggests that all configuration persists during the “remove and reinstall within 7 days” workflow.However, the reply I received from Zoom Support, which appeared to be AI‑generated, seemed to imply that I would need to reconfigure the entire LTI Pro installation from scratch. Since these two sources conflict, I’m hoping someone who has actually gone through this process can confirm what really happens. Specifically, when you r

I created General App with Admin-managed level. But users cannot authorize this app to use. How to give permissions to users?- The reason why I created Admin-managed level application   User-managed level application doesn’t include scope “phone:write:sms_message”.Please help me this issue.

When I log into the desktop client on Windows 10 PC and click on Apps, it comes up saying Loading Zoom Apps with spinning wheel and stays that way.  I have downloaded several game apps that say they have been added, but I can't seem to get to them.  Other family members all use Macs and have no issues.  As the only PC user I need help getting to the games I've supposedly added.  Any and all suggestions are most welcome.  Thank you. 

Why i have been charged by zoom 3 usd, and my plan didnt go through 

The app login failed with error code 1044. However, the web login was normal and the network conditions did not change during the period. System: Mac OS sequoiaChip: Apple M4 Pro

We used the Webhook-only application to capture Webinar Registration data in Marketing Cloud, but the data was not captured. Could you please help us identify what the issue might be?Also, please confirm whether Endpoint URL validation is mandatory. We used the Marketing Cloud CloudPage URL, but it is showing the error: “URL validation failed. Try again later.”Could you please advise how to resolve this issue?  

Some of the customers using our Marketplace App started reporting an issue when using our zoom integration.I’m not going to get in lot of details about our integration but basically the workflow is when you start the zoom meeting you get an chatbot message with 3 buttons you can press and depending which one you press different action gets triggered….Around 10 days ago customers started reporting that nothing happens when they press button and on our side in the logs I can see 403 when calling API:Failed to execute command: POST: api.zoom.us. Status code returned: 403 : response body was:{"code":7004,"message":”Not authorized.","result":false}We tried a lot of things but one thing that kind of uncloged everything and where we started seeing things getting back to normal was when we manually  execute bellow against customers account_idcurl -X POST https://api.zoom.us/v2/im/chat/messages \-H "Authorization:

We used the Webhook-only application to capture Webinar Registration data in Marketing Cloud, but the data was not captured. Could you please help us identify what the issue might be?Also, please confirm whether Endpoint URL validation is mandatory. We used the Marketing Cloud CloudPage URL, but it is showing the error: “URL validation failed. Try again later.”Could you please advise how to resolve this issue?  

Hi Zoom Developer Community,I’m currently in the process of submitting my app for Beta Testing on the Zoom Marketplace.After completing all mandatory requirements and switching the environment to Production, my app failed the Security and Privacy Compliance Review with the following message:“We noticed your app supports TLS 1.0 & TLS 1.1, which are considered insecure. Please consider ceasing/upgrading these versions.”However, I’ve verified multiple times that:TLS 1.0 and 1.1 are completely disabled on our servers.Only TLS 1.2 and 1.3 are enabled for all inbound and outbound HTTPS traffic.The backend (Node.js / NestJS) runs behind a reverse proxy with strict SSL configuration.We’ve attached full configuration and connection test screenshots in our reply to the Marketplace team as proof, but the rev

To put it shortly I have uploaded all the documents with their respective names. I have attached information for the reviewer how to log in and test it. It got rejected with the claim “you haven’t uploaded any info for reviewer / no documentation”  I also have not seen ANY attempt to log in from the reviewer’s end and I have RUM set up with Datadog. What can I do? I attempted to communicate by responding to the reviewers notes and no response. What should I do?  

I am receiving a string of added scopes for my app, but, and even though I have added meeting:write:meeting in my scopes and it shows clicked, my test does not have it included together with the other scopes. How can I confirm that that particular scope is saved?

I have all the Slack phone integration options enabled but there are some issues:/zoom call @user shows every number the user has registered with Slack as part of the dropdown. There should be a way to control this as the default would ideally be their extension. Using the “More call options” dropdown in a DM seems to never show an extension as an option. Again, this really should be controlled or extension should be the default. I’m trying to get to a point where it’s just as easy to use Zoom for a quick call as it is a huddle and these are the primary gaps I see.

Hi everyone!Quick question about Zoom webhooks for OAuth apps.I'm building an integration where multiple users authenticate with Zoom. I need to create webhook subscriptions programmatically with unique URLs for each user, something like:  https://myapp.com/zoom/events?integration_id=user123When I try POST to api.zoom.us/v2/webhook/subscriptions, I get error 2300 "endpoint not recognized."Is it possible to create per-user webhook subscriptions via API for OAuth apps? Or do I need a different app type?Currently I can only set one static webhook URL in the app settings with ngrok for the local testing ,  and it works i got the events also but for the dev enviroment we need a proper mapping with the inetgration to

Hi-I have a Zoom Meeting in our Zoom Webinar & Events account that I want to stream to Facebook. The Zoom event is owned by an organization account, and I am an alt host for it.I want to stream it to a public Facebook Group where I am an admin.I set up a Facebook Event with live video, and my accounts have all the permissions they seem to need.I got the new Zoom Live Streaming app on my Zoom account, and it looks like I can use it to stream to the org YouTube account, but it’s unclear how I can connect it to the Facebook event, or even to the Facebook group. It looks like it will stream to my personal Facebook account feed.Please help!

We are currently integrating Zoom into our education platform Gyaankool to enable live classes, session scheduling, and meeting management for our users.While following the available Zoom documentation, we are facing challenges related to the integration flow, required scopes and permissions, admin consent, and overall best-practice implementation for an education-based platform.To ensure a smooth, secure, and compliant integration, we request personalized assistance from the Zoom team. Guidance from a Zoom expert would help us resolve the integration issues effectively and align our implementation with Zoom Marketplace requirements.We would appreciate any direct support, detailed guidance, or a short consultation call to help us complete the integration successfully.

Hello I cannot uninstall any Zoom Apps, if I click uninstall it says 'Error: Network error'

I recently created a Warmly account through Zoom. The name tag is cool, but there was no easy way to turn it on and off in the middle of a call, so I deleted it from my Zoom account and I deleted my Warmly account, but the name tag continues to appear on the screen when I'm sharing my camera. How can I get rid of this?