Topics with Label: Upgrade Account

Contacting Sales

What is the best method to talk to and/or receive a response from Zoom. Over the past week, I have called the sales number several times and submitted the online contact form in an effort to discuss an upgrade and/or add on service to our account. Wh...

Business Plan 1 User only

Can i have a business plan if i am the only host ?

how to change meeeting capacity for one time?

how do i go about changing my current annual account to have a one-time event extended to more than 100 people?

Extend Meeting on Zoom One Basic Plus

I was going to cancel Zoom Pro today because I was feeling like the price of the Pro plan was too high for my infrequent use and not needing many of the features. When I clicked in to cancel, Zoom offered an option to go to a new Beta tier called Zoo...

Not upgraded

I have used both sites but I don't know what to do. I have already paid so can you please help me upgrade?The receipt has also I have

subcription didn't upgrade despite the payment

Hi. After payment, I did everything I could do including signing in & out and all the instructions posted on zoom website.But, everything didn't work, and I still see my account with basic license.I wish you to solve my problem as soon as possible so...

Zoom Workplace Licence

Hi There  I'd like to run webinars in Zoom for my company, but know I need to purchase a 'Zoom Workplace Licence' first. Would I do this by signing up to a 'Business' account and paying the annual fee for this first? Many thanks! Jo

Large Meeting Upgrade - billing cycle

I am hosting a meeting that will exceed the 100 participants allowed on my pro account. My billing cycle is on the 7th of every month, but my event is on the 10th of next month. Today is the 18th. If I purchase the large meeting upgrade today, will i...

Subscription didn't upgrade despite payment

I paid to renew my Pro on 12/29. It says on Zoom that I am upgraded but it won't give me access to a live person to understand why it still only gives me basic features. I only get the 40 min and it caused a HUGE issue in an important meeting today

Resolved! Adding a Zoom user to pro account

We created a worksplace pro account with licenses. If we invite Other users who also have a basic or work place pro, will they lose their zoom schedules and their own recordings they have on their account? Will their zoom schedules and recording tran...

Communication

Productivity

Apps & Integration

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Employee Engagement

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Contacting Sales

Business Plan 1 User only

how to change meeeting capacity for one time?

Extend Meeting on Zoom One Basic Plus

Not upgraded

subcription didn't upgrade despite the payment

Zoom Workplace Licence

Large Meeting Upgrade - billing cycle

Subscription didn't upgrade despite payment

Resolved! Adding a Zoom user to pro account

Workplace

Communication

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Employee Engagement

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Business Services

Resolved! Adding a Zoom user to pro account