Hello, I noticed that my subscription was renewed on 27th, November, 2025, but I intended to cancel it before the renewal. I clicked “Cancel Plan” immediately today upon realizing it, but the payment had already been processed. Since the renewal was unintentional and the payment was made very recently, I kindly request a refund for this transaction. Thank you for your understanding.

Hello,

I recently noticed that my Zoom annual subscription was automatically renewed, but I forgot to cancel it beforehand. The payment was processed about one day ago. Since I have not used the service after the renewal and I do not have any plans to use Zoom going forward, I would like to kindly request a refund for this charge.

Could you please assist me with processing a refund for the unused subscription?

Thank you for your help.

Hello,

I am requesting a refund for the credits currently applied to my Zoom account.

• Annual plan purchase date: December 6, 2025

• Annual plan charge: $175.89

• Business plan mistaken purchase date: December 7, 2025

• Business plan charge: $65.82

• Total amount currently shown as credit: $217.82

• Service usage after purchase: No usage

• Cancellation date: December 7, 2025

• Future plan to use Zoom: None

I mistakenly purchased the Business plan one day after the annual plan. I canceled all subscriptions immediately and have not used any Zoom services after these payments.
Since I do not plan to use Zoom further, I kindly request that the $217.82 credit be refunded to my original payment method, rather than remaining as account credit.

I would greatly appreciate your help in processing this refund.
Thank you.

Dear Friend

As the government policy has changed, we were required to renew all subscription products starting in January. Therefore, we cancelled our existing one-year subscription and switched to a different Zoom plan. However, we noticed that we have not received any refund, even though the invoice shows –$144.32, and we also did not make any payment for the past three months. Our credit card company confirmed that they have not received any refund request from Zoom.

We would like to request a refund of $144.32 that was billed to our credit card, as well as clarification regarding the three months of unpaid charges. This refund process must be completed within this year. The invoice number is INV321269598.

Thank you

Dear Zoom Team,

 I previously subscribed to two monthly services, but they were terminated without reason after just one day of use. Your system automatically processed a refund for both services. However, while I originally paid over $70 for the two subscriptions, my Zoom account purchase history shows a refund of just over $66, but the amount that actually reached my original payment card was only $34.99. When I tried to contact you to resolve this, my account was suspended. I hope you can address this issue and refund the remaining balance that was originally due to me back to my payment card.

                                                                                                                                                                                                                Fernando Portillo

                                                                                                                                                                                                                          evejamie0800