Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

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Latest Posts Trending Posts Solved Unanswered

Resolved! Call queue outbound calls are not recorded

When a member of a call queue makes an outbound call is not automatically recorded even though it is enabled in call queue Policy Setiings.Basically, we need all calls towards external numbers to be recorded, but when the user makes internal calls no...

Alex_z by • Zoom Partner
  • 4894 Views
  • 9 replies
  • 0 likes

Checking Voicemails Over Phone

Hello All, We have staff that miss being able to call in to access their voicemail box and change their greeting while they are not in the office. It looks like Zoom has a similar capability here, but it wasn't enabled by default: https://support.zoo...

Aslepko by • New Member
  • 131 Views
  • 2 replies
  • 0 likes

zoom phone outgoing calls marked as spam risk

I'm a new user of Zoom Phone, trialing it before deciding whether to turn it on enterprise-wide. In my test I'm seeing outgoing calls marked as "spam risk" on an AT&T iphone. The number may be similarly marked on other platforms/carriers; I don't hav...

Answering calls while computer is locked

Does anyone know if there is a way to answer Zoom phone calls while my computer is locked? I lock my computer by pressing Windows+L and sometimes I get calls while my computer is locked. I usually can't sign in fast enough to answer the call.

dwest by • New Member
  • 21 Views
  • 0 replies
  • 0 likes

Need to get 2FA codes from 3rd parties ASAP

I recently ported my T-mobile number over to Zoom and thought that the advertised "SMS" capability would at least enable me to continue to get 2FA codes via SMS, but I'm unable to get anything from anybody (human or robot) at this time. After a bunch...

NSLLC by • New Member
  • 97 Views
  • 2 replies
  • 0 likes

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