We are setting up our first call queue. We want Managers to have the
ability to see reports, see the queue they are assigned to only and be
able to see who is logged into the queue and be able to log agents out
of a the queue if they forgot to do so....
To be PCI compliant, a company cannot store call recordings of credit
card numbers. Since Zoom has the transcription functionality, I am
wondering if it can be put on the roadmap to have AI automatically
detect and delete any recordings that include ...
Hi- I was just on the Zoom Phone pricing page Zoom Phone Plans & Pricing
| Zoom - Zoom.I noticed that SMS and MMS is only available on US and
Canada plans. Is that still true? It isn't available for Global Select
plans or for the AUS/NZ license? Than...
H! I was looking at eh Zoom Phone country listing page, Zoom Phone
Global Coverage. It is dated back to 6/1/21. I am curious if anyone has
any updates on new countries since that date and if any new ones have
been announced yet. I am particularly int...
Hi there, I recently setup a Zoom account to enable VoIP phone calls. I
assigned myself a number and when setting it up also had to choose an
extension that is now registered as my business number. So when I know
call the phone number I want to use f...
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