Audio In & Out

Good afternoon, my name is Diva Vanessa I have had Zoom for a few years now and we do our Church Services on it but in January starting on the 16 the audio keeps going in and out so bad not sure why we do use our cell phones. please help in any way. ...

Zoom Phone - Display Name Problem

I am a Zoom Phone Business Admin. I recently set up three new users over the last week. Two of the users are fine and set up did not look odd in any way. One of the users has a problem: their display name in the Zoom Phone system is displaying as the...

Automatical redirect Zoom calls when in a Google calendar meeting

Hi! We are new to Zoom phone. For video calls and other appointments we use Google Meet. Is it possible to connect both services to have Zoom phone calls redirected (to a different number / voice mail) when we have a video call / appointment / blocke...

Paid Training - does it exist (no self service, docs, videos, etc - that fails every time)

Hi everyone, Does non self-service Zoom Phone System training exist? Both back-end sys admins and end users? I expect this to be a paid training, of course but I can't find any resources. It doesn't have to be provided by Zoom, third party training v...

Zoom Phone Basic question (licensing)

Hi everyone, I've noticed that users can be assigned "Zoom Phone Basic" plan which is extension-to-extension ONLY; we didn't pay for it so I'm assuming this is some kind of a free-bee Our normal users get Zoom One Business Plus and our public area ph...

Course handouts

Can you email me the UK HSE level 4 that we had on zoom lesson at 8.30pm today?

Call Forwarding to Answer Service - External Contact External Number Promblem

Hi Everyone I am trying to set up call forwarding to my answering service AnswerConnect to an External Number +1866414**** I went to https://support.zoom.us/hc/en-us/articles/360021325712-Changing-phone-settings-web-portal- and scrolled to How to for...

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