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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

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Latest Posts Trending Posts Solved Unanswered

Click to call within desktop Outlook contacts

Is anyone successfully using click to call within the desktop version of Outlook to dial contacts with Zoom phone? I have the Zoom Outlook Plugin v5.17.0 installed. That added the "Schedule a Meeting" buttons but right clicking on a contact and selec...

Can't verify phone number. >:(

_Can't verify phone number._I go to Add Phone Number, select a label and a region, and I type the number,and get the verification code. But when I type the exact code, it doesn't work, and I try again, and then it saysI sent too many code to this num...

Park Call Failed, please try again

Once after calling Medicare phone number, if we type "*" & "Any Numbers" as an response for IVR prompts for example (2*46*212*) getting an error stating "Park Call Failed, please try again". Any ways to fix this issue?

how to make agent aware of number the caller dialed

Hi there,I was wondering if there was a way to make an agent in a call queue aware of the number the caller dialed. For example, if we have landing pages with different numbers attached to an auto receptionist with an IVR into a call queue, I would l...

ckoo by • Listener
  • 490 Views
  • 5 replies
  • 0 likes

802.1x Authentication for Physical Phones

Before I try to reinvent the wheel on our network; Curious if anyone has experience with doing 802.1x authentication for physical phones on their network.We currently use ClearPass with device profiling, and are looking to implement 802.1x on the phy...

Resolved! Design advice around hoteling and common areas

Hi everyone, I need your advice around hoteling and common areas with physical phones. My specific question is in context of Zoom licensing and features. The use case is this: work areas which are NOT assigned to a specific person and need physical p...

Boyan by • Attendee
  • 1286 Views
  • 10 replies
  • 0 likes

Common Area Phone license

Hi If I have 10 users with unlimited US/Canada plan and I want to add a common area phone. Will it be charged a separate license? Another question - how many IP phones I can associate with one user?

Resolved! Disable outbound calling with Common Area Phones

We have some classrooms where common area phones are installed in order to reach the IT support desk, or Security (and call 911 if necessary) but should not be used to call any external number.We were able to do this with our old phone system but we ...

PatDuss by • Listener
  • 3099 Views
  • 15 replies
  • 0 likes

fix zero-touch provisioning of desk phones

How can I fix zero-touch provisioning on our hundreds of new-in-box vvx250 polycom phones? Some auto-provision on first boot, as advertised.Some fail and must be factory reset. After the factory reset some will auto-provision correctly.Many require a...

JoshT by • Listener
  • 3606 Views
  • 12 replies
  • 0 likes

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