Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Additional phone number License needed?

Just setup Zoom phone. I was assigned a default phone number and ported over my own local phone number. I only need the phone number that ported over and do not require the default phone number that was initially assigned. One individual at Zoom told...

czemel by Observer
  • 3 replies

Zoom SMS not received sometimes

Hello.I have been getting reports that some of my Zoom SMS messages are not received. It's intermittent and I'm not sure if it's tied to specific mobile carriers or specific devices. Anyone seen this issue and has a solution?

tzimmer by Observer
  • 0 replies

Using Zoom Phone on Apple Watch

Hello, I currently have a zoom phone number and would like to know if it is possible to answer calls using my Apple Watch. Currently I'm only able to see messages on my watch, but can't seem to find a way to enable calling. Thank you for your respons...

Zoom Phone Can’t Make Calls on iOS 9/28/23

Hello, I am getting a service error code: 4301804 and cannot make calls on my Zoom app. Does anyone know what the problem is? I am on the latest version on iOS 5.16.0. - I am a licensed user still - I have internet connection

Josh10 by Observer
  • 0 replies

Desk Phone Recommendations

We need to get new desk phones as the ones we have now are at the EOL. We just need a basic desk phone that we can use to make and receive calls, place people on hold, and transfer calls to others in our Zoom phone system. We don't need the latest an...

Thin OS listed as Linux instead of Windows on Zoom VDI app

This is going to be a pretty niche issue. So lately, users in my company have been having an issue where if they call some one or receive a call, they can hear the other person but the other person cant hear them, most likely the mic not connecting. ...

IT_N00b by Observer
  • 0 replies

Resolved! Error Code: 4301804

Through the Zoom app, the phone will not receive or make any outgoing calls when on cellular. This problem just recently started occurring. How do I reconnect the phone so that I may call and receive calls?

KHK by Listener
  • 14 replies