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Less intrusive phone call notification pop up

It would be really nice if we were able to choose where a phone call notification popped up on our screen. Currently, there is only one option: a giant white pop up in the middle of your screen while you're trying to do your job. I'm an administrativ...

Xiporah by • Observer
  • 13 Views
  • 1 replies
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Desk Phone Extension Name Resolution?

We're new to Zoom phone and it's been great but there's one thing my users have been asking about, We have Polycom VVX311s and with our previous provider when you dialed an extension it would resolve the extension and display the NAME of the person y...

Common Area Phone

Hi! My employer would like to add our common area phone to the company directory or the company contacts in Zoom. Any suggestion on how to do that?

Glad by • Observer
  • 24 Views
  • 2 replies
  • 0 likes

Resolved! Disabling Call Notifications in Zoom App for Windows?

Most of our office uses their Poly desk phones. A lot of people have asked if there was a way to disable call notification in the windows app because they wont be answering via the computer. We still want people logged in because we need the instant ...

Multiple Auto Receptionist for 1 number

Hello, Is there a way to have multiple auto receptionist for 1 main line. For example for our Main Auto Receptionist, the business hours are 9am -5pm. But we have users who start their day at 8am, as well as people who end their day at 6pm. Is there ...

Arentas by • Observer
  • 25 Views
  • 2 replies
  • 0 likes

How to show China toll/tollfree

I have orderd license of Zoom Pro， added Audio Conferencing service and enabled toll/toll free for China, Hong Kong, But I still can't find dial in number, neither toll nor toll free, when I schedule to attend the meetings. How can I can the call in ...

godurs by • Observer
  • 13 Views
  • 1 replies
  • 0 likes

Audio Notification when warm transfer is complete

Does anyone know if there is a way to alert the recipient of a warm transfer that the transfer is complete? Our previous system had a tone alert once the call was connected so the user knew they could begin speaking.

Silas_W by • Observer
  • 20 Views
  • 3 replies
  • 0 likes

unable to connect bad url

we are new to zoom phone , and our system go active tomorrow. We have a few phones with an issue , we can't get pass the rebooting stage on the phones. the phones go far as rebooting firmware then it reads unable to connect, bad url. I have spoken wi...

tbass by • Observer
  • 11 Views
  • 0 replies
  • 0 likes

Audio Control.

I have a new Google Pixel 6. I cannot locate the audio control button on the screen. When I join a zoom meeting, I cannot hear the other person, but I can see them. When I click on the "join audio" button, it takes me to a list of phone numbers to ca...

dayhikr by • Observer
  • 15 Views
  • 0 replies
  • 0 likes

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