Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Audio In & Out

Good afternoon, my name is Diva Vanessa I have had Zoom for a few years now and we do our Church Services on it but in January starting on the 16 the audio keeps going in and out so bad not sure why we do use our cell phones. please help in any way. ...

Resolved! Outbound Caller ID

How do I change the outbound caller ID for all users? I don't want their direct phone number showing, only either their name or our main company phone number.

Zoom Phone - Display Name Problem

I am a Zoom Phone Business Admin. I recently set up three new users over the last week. Two of the users are fine and set up did not look odd in any way. One of the users has a problem: their display name in the Zoom Phone system is displaying as the...

TomV by Listener
  • 1 replies

Zoom Phone Basic question (licensing)

Hi everyone, I've noticed that users can be assigned "Zoom Phone Basic" plan which is extension-to-extension ONLY; we didn't pay for it so I'm assuming this is some kind of a free-bee Our normal users get Zoom One Business Plus and our public area ph...

Boyan by Listener
  • 4 replies

Course handouts

Can you email me the UK HSE level 4 that we had on zoom lesson at 8.30pm today?

WCarl by Observer
  • 0 replies

Resolved! Zoom Phone calls going directly to voicemail

I have 2 users whose incoming calls are going directly to voicemail. They can make outgoing calls without issues and can receive voicemail messages. They can also see the missed call in their history. They both have the Zoom softphone only. When I lo...

Ashhbc by Listener
  • 12 replies