Request to clarify the invoice

[Iulia_Gamar]

Hello!

We have an annual subscription. In June, I was late with the payment, and when I renewed the subscription, I also paid the outstanding amount of $24.98. The accounting department is requesting an invoice for this amount separately. Please, could you assist me with this?

Thank you in advance

[S_K]

Hi @Iulia_Gamar 

Invoices can be viewed and downloaded from your account. See Viewing your Zoom invoice history for details. 

While a separate invoice for an outstanding amount cannot be generated, our Billing team can help you locate the invoice this amount was applied to. You just need to submit a request to Zoom Billing for assistance.