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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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IrvingWarren
Newcomer
Newcomer

‎2022-07-05 11:00 PM - last edited on ‎2023-04-21 10:17 AM by Community Moderator | Employee

I have a pro account but can only access a basic 40 minute limit service.  Why?

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2 REPLIES 2

jaymetodd
Newcomer
Newcomer

‎2022-07-06 06:50 AM

Were you able to get this resolved? I am having the same issue and it is greatly impeding the work that I do. Also, I cannot just talk to live human about the issue and I am becoming very frustrated. 

 

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer
In response to jaymetodd

‎2022-07-09 09:57 PM

@IrvingWarren  and @jaymetodd –

 

If you’re still having issues, you need to assign your newly purchased license to your user account. See this web page for assistance:

https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-License 


Ray -- check out the GoodClix website.
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