Topics with Label: Payment Methods

Working Live Subscription still being charged after partnership ended

Hello, I searched the community forums for this issue but I seem to not find anything regarding this particular issue. At the start of August, Zoom ended their partnership with working live and my account was moved and converted to a basic free accou...

Update payment method - Payment expires in less than 60 days message

I keep getting this message at the top of my zoom account page:"Your payment card on file will expire in less than 60 days. Please update your payment method or you will lose access to your paid features in the future." My card on file does not expir...

payment

I've changed my payment option, but it is still written that I have to update it because the expiration date is in 2 months. But it's in 2026!

Credit Card Will Expire in 60 Days Notice

Across the top of my Zoom home screen - "Your payment method will expire in 60 days...". I have gone to my account and the credit card on file will not expire in 60 days. I've double-checked all the info. Now what?

Delete the credit card info

I need to delete the information for the credit card in the 'Billing' section. I cancel my subscription, and I tried to do this but it appears to change the payment only without deleting the existing information for the credit card.

Resolved! PAGUEI PELO PLANO PRO, E CONTINUA COMO BASIC

FIZ UPGRADE PARA O PLANO PRO E NO SISTEMA CONTINUA COMO PLANO BASIC, PRECISO DE AJUDA PARA RESOLVER ISSO, OU TEREI QUE CANCELAR A COMPRA.

Annual Zoom Subscription done but not reflecting in my Account

Hello,I upgraded Zoom One BASIC to PRO on 19th of Sept. 2023 in my mobile and made the annual payment of INR 4390/- via Google Play Store paid through Google Pay. But still my Zoom App shows Basic (which ends in every 40 minutes). And when I tried to...

Resolved! zoom one Pro account pausing

good morning.. I paused my zoom one Pro for 3 months which ends April 27th. How can I extend it for another 3-6 months? Is it possible? ..thanks for any help resolving ..it says it will resume automatically on that day.

Remove primary payment method

Hello I could not find an ACTUAL instruction on how to remove primary payment method in the community. Pls help

Terrible Customer Service

Who else has experienced terrible customer service from Zoom when renewing their subscription? I requested and confirmed with customer service to remove a webinar license from our account well ahead of our renewal date. I even offered to pay our rene...

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Working Live Subscription still being charged after partnership ended

Update payment method - Payment expires in less than 60 days message

payment

Credit Card Will Expire in 60 Days Notice

Delete the credit card info

Resolved! PAGUEI PELO PLANO PRO, E CONTINUA COMO BASIC

Annual Zoom Subscription done but not reflecting in my Account

Resolved! zoom one Pro account pausing

Remove primary payment method

Terrible Customer Service

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Resolved! PAGUEI PELO PLANO PRO, E CONTINUA COMO BASIC

Resolved! zoom one Pro account pausing