We were force to store our card information or other payment information when subscript to zoom.  I dont have google pay nor apple pay, i was using prepaid card previously but after saving this card information, my card show many unauthorized transactions. I have reported this and my card is blocked. Zoom should provide option to not having our payment information save. We should be able to have option to pay manually for new subscription.

is there a way to remove our payment information instead of terminate our zoom account ?

Hello,

I am requesting a refund for the credits currently applied to my Zoom account.

• Annual plan purchase date: December 6, 2025

• Annual plan charge: $175.89

• Business plan mistaken purchase date: December 7, 2025

• Business plan charge: $65.82

• Total amount currently shown as credit: $217.82

• Service usage after purchase: No usage

• Cancellation date: December 7, 2025

• Future plan to use Zoom: None

I mistakenly purchased the Business plan one day after the annual plan. I canceled all subscriptions immediately and have not used any Zoom services after these payments.
Since I do not plan to use Zoom further, I kindly request that the $217.82 credit be refunded to my original payment method, rather than remaining as account credit.

I would greatly appreciate your help in processing this refund.
Thank you.

Hola a todos.
Active el Plan Pro en mi cuenta aprovechando la prueba gratuita de 7 días que ofrece Zoom, pero al momento de activarlo se me realizó el cobro de inmediato.

La aplicación no me funcionó como esperaba para mi objetivo, así que me gustaría saber si alguien ha pasado por lo mismo y cómo puedo solicitar un reembolso en este caso.

¡Gracias por la ayuda!