I just had my subscription auto-renew...and Zoom added products to the invoice I never subscribed to, goosing up the total invoice.  To me, this is unfair trade practices and poor customer relations.  I plan to take this to right place inside Zoom or a state AG to remedy.   However, I am raising awareness for everyone to review invoices when they occur and not blindly trust the invoice is correct and allow the payment to go forward.

I have been trying to stop billing me for zoom plans which I  I cancelled in Sept 2023 . Last 6 months they continue to bleed me in spite of fact that status shows as Cancelled plan !!

Agony is its no easy way to contact and resolve this and I am getting frustrated after chasing them for last 6 months though my back.

Last resort  looks like Lawyers

I am appalled to see the amount  time and effort wasted in resolving such a simple issue.

I continue to get ripped off  each month in spite of repeated support tickets to cancel and stop billing.

Last 6 months every month its agonizing to know there is  now way to get to team and get it resolved effectively