Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
2022-07-12
12:26 PM
- last edited on
2023-03-24
02:05 PM
by
Bri
I want to unsuscribe 3 zoom premium acccounts that belonged to 3 ex employees from the company i work to and that were paid to run annually. Unfortunatly, the mails of these ex employees, that were related to de zoom accounts, don't exist anymore, so i can't access to the zoom accounts. Does anybody knows how can i unsuscribe these accounts? or where can i write to solve these... I'm from Chile but the way, so there isn't a support phone for my country
2022-07-12 08:47 PM
Hey, @fefineitor –
See this Zoom Support article for complete info. Sounds like you want to delete these users, so scroll down to the Delete User section.
https://support.zoom.us/hc/en-us/articles/115005269946-Deactivating-unlinking-or-deleting-users-from...
Basically, deleting the user will free up the license allocated to them. If you have new/additional users, you can assign these freed-up licenses to them.