I'm trying to upload a video for the waiting room and keep getting this message: The media could not be loaded, either because the server or network failed or because the format is not supported.

The server or network has not failed, the format is mp4, the size is under 30mb. Last time I got it to finally load but then it did not play in the waiting room when the webinar went live. 

I'm working in Safari in case that's relevant. I also tried in Chrome with the same results.

Hello

I would like to ask about the following AI companion features that were listed in the September update information.

-Release of feature for participants to enable AI Companion and meeting summary without the host

I understand that the release of this has been postponed, but has it been rolled out since then?

I would like you to tell me how to implement this setting from the account settings on the web portal.

best regards

I am testing Scheduler against Calendly.  I am more familiar with Calendly but just bought a one month subscription to test Scheduler. Can Zoom add the company or individual creating the meeting to the title of the meeting?  I searched and it appears Scheduler could not do this in the past but things change. 

I'm a coach and have always refused to accept Otter AI for confidentiality and trust reasons. It is a business risk. 

Today Otter AI has started recording all my calls automatically. I've never authorised it. I logged on to my Account settings and double-checked - it is all disabled. 

Why is this happening and how can I change the default to get rid of Otter AI? 

It might be useful to have it for non-coaching calls but I want to be able to OPT IN.

I do not want to have to spend hours trying to work out how to OPT OUT!

I had a meeting with 1 other member of my company earlier. The AI transcript sent me this after the meeting... (I've changed some of the names, but there was nothing playing in the background for either of us and the transcript is wild).

It basically implies that I talked about being recruited into the United Blood Nation & then recruiting other people intot he gang.

this was sent as a summary to our business email


Keith and Employee discussed various invoices, subscriptions, and software tools used by their team, including Business1, Business2, Business3, Business4, Business5, business6, and business7. They also discussed the history and structure of the United Blood Nation (UBN), a New York-based organization formed from various New York founded gangs. Additionally, Keith shared his personal experience of being recruited into the UBN and his role in recruiting members in the streets.