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"Screen sharing has stopped because the external display is disconnected"

Hello, 

may I know how to fix/prevent when I share the screen in zoom meeting, it always prompt the following message?

 

"Screen sharing has stopped because the external display is disconnected"

Integrate calendars other than Outlook/Google

I am looking for an integration (synchronization, not just import) of my Zoom calendar with other calendars. Ideally it would be a bi-directional synchronization via webdav. Does anyone have a solution for this. Background: Neither Google nor Outlook... Show more

I am looking for an integration (synchronization, not just import) of my Zoom calendar with other calendars. Ideally it would be a bi-directional synchronization via webdav. Does anyone have a solution for this. Background: Neither Google nor Outlook fulfill the necessary data protection requirements and couldn't be used.
Many thanks in advance


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Resolved! Cisco 9800 Series Phones (9841, 9851, 9861, 9871)

Cisco released their latest 9800 series phones over a year ago. Cisco markets the phone as, "use one device for Cisco Unified Communications Manager (CUCM), Webex Calling, Broadworks, or other 3rd party cloud calling platforms. My Zoom rep has indica... Show more

Cisco released their latest 9800 series phones over a year ago. Cisco markets the phone as, "use one device for Cisco Unified Communications Manager (CUCM), Webex Calling, Broadworks, or other 3rd party cloud calling platforms. My Zoom rep has indicated that this phone might be certified in June 2025 and that it's on their roadmap but that no official ETA has been announced.

We are seriously considering switching from our legacy Avaya Aura PBX to Zoom Phone. We like the Poly Edge devices we've tested however the Cisco 8800 and newer 9800 series devices seem a little higher quality and more substantial.  I personally prefer the larger buttons. Has anyone heard anything about when these phones will be supported by Zoom and other cloud calling platforms? I've look at all the providers (Zoom, Nextiva, 8x8, RingCentral, Microsoft, etc.) and none of them support the 9800 series yet, even though it's been out a year.


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recurring meetings showing up on meeting page too many times

I've set up a number of recurring meetings over the past two years. Until very recently, when I went to the "Meetings" page in the app, each one was listed once, which should be all that's necssary. Suddenly as of about a week ago, each one is showin... Show more

I've set up a number of recurring meetings over the past two years. Until very recently, when I went to the "Meetings" page in the app, each one was listed once, which should be all that's necssary.  Suddenly as of about a week ago, each one is showing up on the Meetings page 22 times!  I haven't changed anything that I know of.  How do I fix this?  I'm afraid to delete any of the repetitions in case I wind up deleting the whole meeting.

 

Thanks!

 


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Disconnect email but keep calendar integration

How do I allow zoom to access my outlook calendar but NOT MY EMAIL.  I don't know how my email was hijacked but it doesnt' need to go in to Zoom.  I want calendar accessible NOT EMAIL 

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Registered participants are being redirected to register again

Hi,I have hosted an event where I had a number of registered participants, who I approved were unable to join the meeting. Every time they tried to use the ID and enter the password they were redirected to register.I have tried this myself and ran in... Show more

Hi,

I have hosted an event where I had a number of registered participants, who I approved were unable to join the meeting.  Every time they tried to use the ID and enter the password they were redirected to register.

I have tried this myself and ran into the same issue.  

What would be the cause of this?  It is disappointing as we could have had a larger turnout.


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Recurring Meetings disappeared from the Meeting tab

Hi,

 

When I open the Meeting tab on my Zoom account, I do not see my recurring meetings anymore, but a blank page instead. Yesterday everything worked fine.

Can anyone help fix the problem? I was not able to get an answer from the chatbot.

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Zoom audio sharing suddenly low

I am regularly hosting zoom meetings where I share an audio played from a website on chrome. Last time suddenly my sound was barely hearable to the participants and myself. I checked all sound options on zoom and on my laptop's system settings, witho... Show more

I am regularly hosting zoom meetings where I share an audio played from a website on chrome. 

Last time suddenly my sound was barely hearable to the participants and myself. I checked all sound options on zoom and on my laptop's system settings, without any result. (I checked whether "share sound" was on, tried mono and stereo quality, and zoom has all permissions on my laptop). In a new test meeting, after logging out and creating a new meeting just for myself, it worked fine. 

I have never had this problem before. I urgently need a solution as I rely on this function weekly. 

I have got a Macbook Air 15.3.2 and Zoom workplace 6.4.6. 

I have not changed any settings since the last time it worked fine. The only thing I recently did was clearing cache in Chrome.

As the problem does not occur every time I don't understand it and need a solution. During the meeting I am hosting there is no option to quit the meeting and enter it again, as the participants rely on the host being available throughout (it would throw all out). 

 

I am afraid to reinstall zoom and chrome as I don't want to mess up any further now. 

 

Thanks for your help, I am quite desperate.

 


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Camera not working in "Video Mode" or on Zoom Meetings, but works in "background and effects Mode

When I go to the Settings screen and hit Video, I get a blank screen. It says it is hooked up to my camera. Then when I go the "Backgrounds and Effects" The camera works fine. It will not work at all in an actual zoom meeting. The audio works fine. T... Show more

When I go to the Settings screen and hit Video, I get a blank screen. It says it is hooked up to my camera. Then when I go the "Backgrounds and Effects" The camera works fine.  It will not work at all in an actual zoom meeting.  The audio works fine.  The camera works on other apps. I have set and rest the permissions.  I have reset the camera, reloaded the camera app, Restarted the computer, updated and reloaded the Zoom app.  How can the camera work on the Backgrounds mode and not on the Video mode?  I am baffled.

 

 


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