I have a Pro subscription. I host a meeting three times per week. Occasionally, it's as if I'm not the meeting owner of my meeting. 

The main way to tell when this is happening, is that I am unable to start the timer. When I click Apps, I am asked to purchase a package of apps. Then I check to see if I'm the host by checking to see if I can assign someone else as the host and that isn't an option.

I try going into my account and at login, I'm asked to "Please check your other device." What device is this? I've tried checking my phone, my email but there's nothing there. Has my account been hacked?

I've had non-host attendees that have been able to access Zoom features that I appear to be locked out of... AGAIN, this is an intermittent problem. What is going on?

Has anyone ever witnessed this issue before? Unfortunately there is no option to include screenshots, but in the Zoom Workplace, all my other tabs "meetings" "team chat" "phone" etc. are functioning except the "contact center". It seems to be stuck on the loading page, with "loading contact center" and the loading wheel. I've updated all system requirements, and my Mac version seems to be compatible, but no avail.

I attend a Zoom, in which once we were in Gallery Mode, the background was changed.  It was a nice floral background.  Our "gallery" of attendees was only 2.  The boxes (of attendees) were centered and had round corners.  As a participant, as well as the owner of the zoom, our "view" or  background remained the same.  The background in my view was blurred, the background in her view was her home office.  I would like to know how to change the Gallery background.  Would love to round the corners of the gallery tiles as well.  Thank you.  @gallery

Has anyone noticed that with the upgrade to Zoom Workspace Zoom slows down and inhibits use of other programs at the same time? Personally, I love the video-conferencing features of Zoom. I have never needed nor do I want a scheduler, a calendar, interpretation, AI companion and all the rest. Please can we have a version that just provides video conferencing, sharing and the chatbox.  Thank you

I use cloud recording very frequently to sell my classes. I find it very practical and convenient to use the recorded class registration form, so that people who buy my classes can register, and then I approve access when payment has been made.

What is not practical is to see the report of the people registered, and I find it tedious to have to search for a particular registration as the information is displayed in no particular order.

I propose as an improvement: that the registration report be sorted from the most recent date to the oldest date of registration (as default). That alone would be much more practical when searching for an enrollee.

If possible: the registration report could be sorted by name, last name, email or registration date.

Thank you very much !

Hello,

I just renewed my zoom subscription to pro, and immediately after, I was unexpectedly logged out of my account. I am now unable to log back in and get access to my account, I was kicked out of, and every attempt to contact support using other accounts has resulted in being told that these accounts do not exist. I simply am not able to reach support at all by now. I've tried for over an hour now, even via phone.

This situation is extremely frustrating as I am now left without access to my account or the service I paid for. I urgently need a resolution. Does anyone know how I can restore my account access or process a refund for the subscription amount?

I am relying on Zoom for critical purposes, and this issue is causing significant disruption.

Thanks for any help.

The icon which appears after turning the video on  (Refer to the image for understanding better).

I'm writing to bring to your attention an issue I've been experiencing with the video feature in Zoom.

Whenever I turn on my video during a meeting, the camera icon appears in place of my actual video feed, despite having granted full access to my camera. I've double-checked the settings, and my camera works perfectly with other applications, so this seems to be specific to Zoom.

I would appreciate any assistance you can provide to resolve this issue. Please let me know if there are any additional steps I can take or if there is a known workaround for this problem.