Contact Center
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What is Contact Center?

The Zoom Contact Center is a product offering that brings omnichannel functionalities, like voice and video, to the call-handling experience. Explore the Zoom Community's Recent Activity below to join the Contact Center conversation and connect with other members. If you're still looking for support, browse our Zoom Contact Center support articles or start a new discussion below!

Recent Activity

Help !! Zoom webcam glitch

Please help me ASAP, I have an important meeting tomorrow. Since Last week I experience a webcam issue, Whenever I turn on my camera and my webcam is glitching for 5 min and then being normal, and again it repeats like ( When a hacker tries to displa...

Cannot Do Zoom Update Says Needs IT Admin

I am the single owner of my account. I want to update the Zoom app on my MacBook air which is also mine. Message ells me can't update because I need approval of IT admin. I have looked in billing, user management, and everywhere I know and can't find...

Create Account

I'm trying to create an account to one new employee and I've tried a several time but I never receiving the email with the verification code to be able to create the account. We are more than 20 people and all goes well with all other account but thi...

Fred5 by Observer
  • 0 replies


Hi, does anyone ever answer the phone? Is there any humans at Zoom or is the whole thing virtual!!!!! Someone pick up the phone and talk to a human pleaseeeeeeeeeeeeeee!

Fontini by Observer
  • 1 replies

Changing Email Addresses

I have two accounts-a free one with my personal email address, and one for work with my work email address. In my work account profile, I have my work email address listed. Despite this, when I schedule meetings through my work account, it still send...

kcarden by Observer
  • 0 replies

Need customer care contact number and email id

HI team, I am using Zoom paid version from last 2 years and its going good. from last month it creating problem as meeting get disconnected after 40 min in Paid plan. I try everywhere to resolve this but from no where i get respone. i try there tool ...

Me cobraron la anualidad sin mi consentimiento

Me hicieron el cobro de anualidad sin mi autorización, yo antes hacia mis pagos mensualmente.Ya envié correos electrónicos, mensajes por todas partes y no me responden Ya no me dan el servicio de grabación en la nube. a pesar de que ya borré todas la...


Ich habe mich versehentlich mit einer nicht existierenden Emailadresse registriert und komme daher nicht mehr in mein Zoom Premium account rein. Kann ich das irgendwie abändern, dass ich den account weiter nutzen kann?

Clara3 by Listener
  • 0 replies