The Zoom Contact Center is a product offering that brings omnichannel functionalities, like voice and video, to the call-handling experience. Explore the Zoom Community's Recent Activity below to join the Contact Center conversation and connect with other members. If you're still looking for support, browse our Zoom Contact Center support articles or start a new discussion below!
Hi, I wish to hold a meeting with around 200 people. I am having a zoom
pro account.How can I increase number of participants from 100 to
200/300?I don't want to use webinar which has 500 quota since it is less
interactive and need to add email addre...
Hi! I need help to cope with audio problem when I am shared other's
screen. I can hear what people say. but in case of music, I can't hear
any sound. When I try audio test in zoom, I can't also hear any sound.
This is my new laptop and it works well ...
I have 2 kinds of home screens: one with 4 squares and another one which
is blue with all the settings possibilities... i want to set my home
screen like the one with the 4 colorful screens which I can click on
start zoom, join etc. ( I hope you unde...
Hi !Last week we were training chorus and sending our training live
image to remote members by Zoom.But suddenly , both sound and live
screen was disappeared. We have never experienced such thing so far,so I
would like to know the reason and solution...
I never established a password for my Zoom room. I signed in with
Facebook. When I tried to do that today, it didn't work, probably
because earlier this week my FB acct was hacked and I had to change
passwords and email. I had a meeting so quickly es...
I need help. I need to delete a user and all the instructions tell me
there is a "delete" button under the ... there isnt on a mac. Please
tell me how to delete a user. Also, why is Canada not listed in the
contact centre with a phone number?Thank yo...
Bom dia. Somos uma empresa brasileira e recebemos a invoice pelos planos
contratados, porém nossa contabilidade está solicitando um contrato de
câmbio para emitirmos nota fiscal no Brasil. Poderiam nos ajudar?