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Refreshed Global Catalogs in the Zoom Learning Center

Select from one of eight global language catalogs and learn the latest features and information.

Winner!!! Zoom Community named 2024 CMX Best Customer Support Community of the Year!

Recent Activity

I have problems renewing my PRO Plan

Hello ZOOM team. I have made my payment to renew my PRO plan, however they have downgraded me from PRO to basic in recent days. I need the platform ready, since I have been teaching courses through this platform since 2018 and I had not had any probl...

drios by Observer
  • 0 replies

Update free account

I have not using zoom for a while, I have the free account. Is there a way I can make sure I have the updated version? I already clicked on my profile picture as it says... but I don't have the options *updating my account.I just have -plans and bill...

Jayne5 by Observer
  • 0 replies

Zoom Scheduling Issue

Hi When creating an event from my manager's calendar (Gmail) the event that I created does not show on Conversely, when I log in with my manager's credentials, create an event from her account, it shows in but I can't get it to sho...

KW1290 by Observer
  • 0 replies

Account access

I have had a basic Zoom account for years. Recently, a Zoom One Pro plan for a non-profit I work with was transferred to my email account. I thought I had followed all the steps. When I log into Zoom I see that the One Pro plan is there with correct ...


I am showing that I have 2 accounts linked.. my Apple account which is my sign in and also a work account. I have never signed up with an additional email. Also when I log into a meeting a participant constantly shows up using the Participant App. I ...