Hi Community & ZOOM Support,

I feel really desperate and I am hoping you can help.
After loss of my phone and damaged backup (yes, very unlucky...) I cannot log in to my Zoom account anymore because I don't have access to the Authenticator App anymore.

I wanted to log in to reset 2FA (I do have the correct email address and password), but I am ending up in an endless loop because the only way to login is entering an Authenticator App code.

I am the admin (one-user business).

I tried the chatbot to connect with support, but chatbot AI cannot connect me because I'm not logged in...

I am writing here from my newly created personal free account in order to get community access.

I am a freelancer and dependent on Zoom for my work, so I deeply appreciate any help...

Thanks,
Kristin

I just want to report an account ( JORDAN MARTINEZ ) who is claiming to be a lead hiring manager from Clearstep AI Healthcare. He conducted a job interview with me and eventually asked that an electronic check will be emailed to me from the HR which the fund is meant for me to procure some work stationaries. I already reported to the bank and the authority. I’m trying to flag the account directly from the chat but I realized zoom does not have that option. Please is there a way to stop this guy apart from me just blocking them. 

The Zoom Community Champion Program was established to recognize and celebrate the exceptional contributions of Zoom experts within our community. This month, we spotlight one of our Zoom Community Employee Champions, @S_K. Sheila joined the community in June 2021 and has been a Community Champion since 2022 🥇

What do you like best about being a Zoom Community Champion?

I like helping others, and I like to try to solve problems. I recommend joining the champion program because it’s rewarding when you help people resolve their issues 💙

How would you describe the Zoom community in a few words?

Supportive 🤝

What is your favorite Zoom product and why?

Zoom Workplace has everything you need in one place with the option to break each out into separate windows if needed. That’s my favorite because I love convenience 💻

What's a fun fact you'd like to share?

My favorite animal is the elephant because they’re highly intelligent and are known for their problem-solving skills 🐘

Want to learn more about becoming a Zoom Community Champion? Please visit here to learn more! 🏆

I'd like a scheduled report for Zoom phone which includes usage as well as Charge. I see you can create scheduled reports in Account Management, Subscription Center however I cannot get it to include the Cost Center and Charge, how can In schedule a report that includes this info?