I am posting here bc I do not want to talk to a bot and I cannot find a phone number to call or an email for Zoom support.  Zoom is declining my card for payment.  Checked with my bank - the card is fine and open for business.  I would like a person (not a bot) from Zoom to contact me and work through this

Our AA group has been dealing with a new problem regarding Zoom bombing. When we try to click on their name on the participant list or their image on the screen to kick them out, they jump around the participant list and the view tiles. We had to wait until the image moved to where the cursor was to grab them. We How do we get their image and name stopped/still so that we can remove them out of a meeting?

Hi,

toady I added one more user licence pro to my already existing 2 others.  How can I ad the new userlicence to the calenderfunction on my zoom workplace? In the moment I just get shown the two "old" userlicences underneath the calendar where I plan events. I want to see all of them there. 

Ive already putted all 3 in the same user group.

If I do a Login with the new user emailadress, I just get shown the new license underneath the calendar, than the old ones are missing.

Also, I can not change the role of the new user license. There is now role change button on the website. 

Can anybody help?

Thank you,

Juli

Does anyone else have the same issue with cancelling a zoom plan? Our account is up for renewal Jan 8 2025 and we have reached out to Zoom renewal manager, account manager multiple times well beyond 30 days renewal notice window.. We then have the ticket confirm that the account will not go to auto renewal and will be cancelled on Jan 8 2025.. Today when we check our zoom portal, the zoom plan is still showing active and I cannot cancel/change anything on my end in the portal..

Is it always like this? 

Now I have to open up a new ticket, which is assigned with low priority and then start chasing down the biling/account management team to actually do the work and cancel our plan and then there will be problem with refund etc

Such a headache. Why Zoom has to be like that. It offered free online meetings for an extended period of time and we were happy customers but we just switched provider to Google meet and therefore we have to cancel zoom.  Such a bad business practice to give customer trouble cancelling the plan...

Hi everyone,

My name is Elena, and I am a volunteer with a nonprofit organization registered in Georgia, which has a verified account on the global Benevity platform.

I have learned that Zoom collaborates with nonprofits by offering products for free or at a discount. However, I’m having trouble finding the right contacts or the steps to take for this process.

If anyone has experience or information on how to approach Zoom for this collaboration, I would greatly appreciate your guidance!

Thank you in advance for your help!

I've paid for a year Zoom pro at the end of the year and Zoom accepted the payment. But on the 3d of January it made a new invoice with the same sum and my account became basic. When I wrote the Support service, Zoom blocked my account. Now I don't have money and I don't have my account. It's disgusting.