Topics with Label: Subscriptions

We can not do payment from the zoom account for the Zoom for Education plan

Hello, we are difficulties with the payment for the Zoom for Education plan that we used to earlier. We are trying to make payment for zoom for education, but the payment process does not go through. Could you please assist with this issue?

Can the admin have Basic and assign licenced users to others?

Hello there I am the company admin and I purchased two licences for my colleagues.I am not using Zoom except for organising the purchase for the team and sort out the billing.I set up myself as Basic and added two purchased users however, 1 users is ...

What time license will expired?

Hi there, My license will expire on the 26th. It just so happened that on that day there was an important meeting that I had scheduled. The question is, at what time will the license expire and cannot be used? Thank You. regards, Adith

automatic renewal - renewed and charged without notice

Hello, Our business account was automatically renewed and we been charged without any notice. We did NOT wanted to continue the subscription but it was renew without our consent. How can we cancel it and get a refund please? It's very frustrating whe...

why you make me basic

I purchased for 1 year but after four month why you make me basic.

renewal of addon (Zoom Webinar)

Hi all , i have an add on (Zoom Webinars | 500 Attendees) one month subscription which will expire after 3 days (25April 2024 ) and i have scheduled a zoom webinar at the same day . how can i renew it for another one month ? when the Place order butt...

I need to solve this right now, please help me

I've received a payment, but my account hasn't been upgraded. When I look at the bill history, nothing comes out. What should I do in this case? I paid for the Zoom app through the Google Play Store and even the free trial version wasn't applied. The...

Pricing

Dear Zoom, The annual pricing of full version is too much for educational institutions. My university does not have the budget to pay for the upgraded version. My private teacher rate is not high enough to justify the upgraded zoom subscription. Is t...

Pro plan features: duration of meetings

I've purchased a Pro plan but just wanted to double-check; does this buy 30 hours of Zoom meeting time over the course of a week/month/year or is it meant to be 60 sessions of 30 minutes over the year, or something else?

Subscription still showing Basic

Hi, seeking help. Had subscribed (renewed) the Pro License via Google Store but account still showing basic. Any advice please

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We can not do payment from the zoom account for the Zoom for Education plan

Can the admin have Basic and assign licenced users to others?

What time license will expired?

automatic renewal - renewed and charged without notice

why you make me basic

renewal of addon (Zoom Webinar)

I need to solve this right now, please help me

Pricing

Pro plan features: duration of meetings

Subscription still showing Basic

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