Topics with Label: Account Access

Allowing users to Opt-in or Opt-out of sharing their contact information when registering for a mtg

We host some calls given by companies outside our membership roster. Some members would prefer we not share their contact information with the Host. Is there a way for attendees to register for a call but opt-out or opt-in in allowing their contact i...

Sharing the same Pro account from different countries

Hi. If I purchase a pro account from India, paying in INR; can this pro account be used by my colleagues who are in the US and Jordan ? (We share a business) Or do they have to buy another Pro account by paying in dollars?

Group Permissions Dont Apply to Admins

I have an issue where im trying to create a group to allow admins to download Zoom Recordings and block everyone else. I blocked cloud recording on the Everyone group and locked the setting. I created a separate group to allow recording downloads and...

password changed

I received the following email - three days ago but have been away from my computer and very busy and only read it today. Zoom have changed my password 24 hours after the email - and not given me any way to access my account - I have six months left ...

De-link google account

How can I de-link my account from a google sign in so that I can use normal credentials with a password? I sometimes log in from systems where google is blocked.

Kicked off of our Premium Account, Personal Meeting Room Number Gone, but Payments always on time

We've had a premium account for years and a personal meeting number, and we are all over the world and rely on Zoom. We pay automatically each month, and all payments are up to date. We go into Zoom to start an incredibly important meeting today, and...

URGENT! Assistance needed: No access to account after phone loss, no access to Authenticator App

Hi Community & ZOOM Support,I feel really desperate and I am hoping you can help.After loss of my phone and damaged backup (yes, very unlucky...) I cannot log in to my Zoom account anymore because I don't have access to the Authenticator App anymore....

Lost access to the two-factor authentication application

Hallo all, can someone help me.Lost access to the two-factor authentication application, at the same time, access to the mail and password is saved. But I can't log in without the two-factor authentication application code, access to it is always los...

Resolved! Adding a Zoom user to pro account

We created a worksplace pro account with licenses. If we invite Other users who also have a basic or work place pro, will they lose their zoom schedules and their own recordings they have on their account? Will their zoom schedules and recording tran...

Cannot change email address as not receiving confirmation email

I changed the name of my email address. I am not getting the confirmation email on either the old or new accounts. I have checked spam and junk and don't see anything there.

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Allowing users to Opt-in or Opt-out of sharing their contact information when registering for a mtg

Sharing the same Pro account from different countries

Group Permissions Dont Apply to Admins

password changed

De-link google account

Kicked off of our Premium Account, Personal Meeting Room Number Gone, but Payments always on time

URGENT! Assistance needed: No access to account after phone loss, no access to Authenticator App

Lost access to the two-factor authentication application

Resolved! Adding a Zoom user to pro account

Cannot change email address as not receiving confirmation email

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Resolved! Adding a Zoom user to pro account