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Good morning, I'm having trouble accessing Zoom. It tells me it's sending me a code to my registered email, but it never arrives. It's terrible that every time we try to log in, even from different devices, this keeps happening again, putting my activities at risk. Can you help me?
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How can I assign the sub user admin with less privilege and a can handle a group, not entire?
Here am looking for an admin access to control a specific access on creating/modifying/managing users. This sub admins don't want to see other users, zoom rooms, BYOC configurations, account profile details etc
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I added a new user yesterday. She still hasn't recieved her Welcome to Zoom email. In between then and now I've asked the system to resend the invitation 10+ times. Also, when I'm in a hurry I usually deactivate or delete an account, whether they're basic or Workplace. Usually the license appears once I'm done, ready to be passed along to the next person. Until today. They're clearly not interconnected, yet they are happening at the same time. Has anyone else dealt with this? Thanks Seb
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Dear Zoom Support Team, On May 12th, I purchased the "Large Meeting | 500 Participants" feature for $53.17 (including tax). However, I noticed on June 2nd that the feature had been cancelled, and the associated benefits were immediately withdrawn, even though the feature was intended to last until June 12th. I would appreciate clarification on the following points: Who initiated the cancellation of the feature? Why were the benefits of the "Large Meeting | 500 Participants" withdrawn immediately? (I realized this on June 4th while hosting a webinar, as I received a notification that I could only admit 99 participants.) Thank you for your assistance in resolving this matter. I look forward to your prompt response.
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We no longer need an Admin to maintain the Zoom Billing/Plans. We want the end user to be able to spin up accounts as needed. However, they get a "No permission. (200)" error when trying to do so. What do I need to change on the Admin side? I think I need to assign a role... but what about new users... do I need to login to every new user and add a role?
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I am the account owner, and originally purchased my annual Zoom Pro and Zoom webinar subscription with a company card. However, the new finance guy at my company wants billing for Zoom sent to him, not to me. How do I arrange to give him access???
I need a 2F authentication reset or cancelation form. I can not get a representative to take my request . The chat just circles me around to log in, or reset password and to solve the problem from inside my Pro account. The problem is that I can not log in because my phone broke and I can not access Authy for the 2 step authentication so I can not solve the problem this way because I can not log in. I am the admin of my account so no one else can enable me. This is the reason I need to to reset or cancel the 2 F Authentication settings. Please send me the form to verify my id instead of asking me to log in because I can not. Send the form to ***********
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Zoom has canceled my ability to join sessions, and I'm seeing error code 1132. I've already submitted ten appeals to their appeals service, but I haven't received any response. On top of that, they're still charging me the monthly fee for my license. What can I do?
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Check for Updates is not an option while I'm in the admin account.
