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2024 Khoros Kudos Awards

The Zoom Community has won the Best Customer Support Community award!

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Recent Activity

Resolved! プロに契約しているのに40分しかZOOMミーティングができない

プロに契約しているのに、プロへのアップグレードを推奨され、ミーティングも40分しかできない状態です。マイアカウントで確認すると、プロになっているし、期限も切れていないです。電話での問い合わせはできないとアナウンスで言われました。どうした解決するかご存じの方いますか?

Changing Sign in email

The email I used to sign in to my zoom pro account has been deleted and I cannot find a way to change it as the new email has to be verified by the old one. I can still sign with my old one, but it's only a matter of time before I hit a problem. Have...

lon1 by Newcomer
  • 381 Views
  • 3 replies
  • 0 likes

Trying to delete an old account

I'm trying to figure out how to get into an old account, but I do not have access to an authentication code or recovery code. I need to access this account for business purposes but no matter what I try I can't do anything. I try to submit a ticket w...

Compliance and Safety Team ERROR

I've got email for all of my already onboarded users:Hello,We've detected an issue with "email", associated with your Zoom account, that violates section 8(iv) of Zoom's Terms of Service . For this reason, this user has been suspended.Please reach ou...

4Jordan by Newcomer
  • 332 Views
  • 2 replies
  • 0 likes