The Zoom Community Champion Program was created to showcase our amazing Zoomers who graciously share their knowledge in the Zoom Community and help keep the community a thriving space. This month, we're celebrating one of our Zoom Community Employee Champions, @DF110. Dustin joined the community in June 2021 and became one of our first Community Champions in 2021 as well🥇

What do you like most about being a Zoom Community Champion? Why would you recommend joining the champion program?

I love being able to hear about what our Zoom users in the Education community are experiencing. It helps me know what's going well, what questions they have, and how we can best support them 📚

In one word, how would you describe the Zoom Community?

Collaborative 🤝

What is your favorite Zoom product and why?

Docs! I love Zoom Docs for creating content, notes, managing projects, and sharing resources 💻

What is a fun fact you would like to share?

I am a former middle school teacher, so I love Education and how Zoom can help teachers and students connect and learn 🍎

Want to learn more about becoming a Zoom Community Champion? Please visit here to learn more! 🏆 

• Customer Support Community
• Executive Leader of a Community Team - Alexis Brown, Senior Manager of Global Community at Zoom

• Navigate to https://www.cmxhub.com/awards 👈
• Scroll to the "Customer Support Community" category > Click "Zoom Community"
• Scroll to the "Executive Leader of a Community Team" category > Click "Alexis Brown"

Hi everyone! 👋🏽

Welcome to the Zoom Community! I’m Bri, and I’m one of the community moderators here at Zoom. We’re SUPER excited to have you here in this collaborative space! We would love to get to know our community members. Please reply below to introduce yourself! 👇🏽

I’ll go first 😎 💙

Location: Memphis, TN 🐻

Favorite things to do: Writing, watching sports & going on late-night Taco Bell runs 🌮

How long I’ve been using Zoom? Two years! 🚀🚀

What’s your go-to virtual background? I love anything that showcases nice home decor and a view  🏙

​​What's the most unique Zoom event you've attended in the last year? A 10-year-old’s surprise birthday party 🎂

Let’s give our Zoom Community members a warm welcome!!! 👏🏽👏🏽

As a friendly reminder, if you haven’t already done so please review our Community Guidelines.

The Zoom Community Champion Program was created to highlight the awesome work of the Zoom experts who volunteer their time and share their knowledge in the Zoom Community. This month, we're celebrating one of our wonderful Zoom Community Employee Champions, @iambobsat. Bob joined the community in September 2021 and became a Community Champion this year🥇

What do you like most about being a Zoom Community Champion? Why would you recommend joining the Champion program?

The best part about being a Community Champion is when someone hits that “Accepted as a Solution” button after I’ve answered their question on the Zoom Community page. It feels like I’ve just completed an important mission - super fulfilling and satisfying! That’s exactly why I’d encourage other Zoomies to join the Champion program. It might seem like a small thing, but you’re actually making a huge impact by helping our customers and making their experience better.

In one word, how would you describe the Zoom Community? 

Empowering. The Zoom Community isn’t just a page, it’s a go-to online resource. I always mention this during my account reviews with customers: about 90% of your technical questions have probably already been asked and answered in the Zoom Community page. And what does that mean? It saves you time-no need to call the hotline or submit a support ticket!

What is your favorite Zoom product and why? 

Definitely Zoom AI Companion! I always feel so proud showing it to my customers during business reviews-there’s always that “aha!” moment when they discover what AI Companion can do. And honestly, as a CSM, it makes my job so much easier too!

What is a fun fact you would like to share?

Ever since I was a kid, I’ve been a huge fan of Christmas. My family and I love watching Christmas movies, especially during the holidays. (Fun fact: in the Philippines, Christmas starts as early as September, and our unofficial national Christmas anthem is Mariah Carey’s All I Want for Christmas Is You! 😂). I remember watching that giant Christmas tree in Home Alone and telling myself that one day, I’ll be travelling a lot and will be standing right there watching that tree light up (I didn’t know back then it was the Rockefeller Center tree).That dream finally came true last year when I spent Christmas in the Big Apple! As a bonus, I got to explore the city, take a four-hour train to see Mariah Carey live in Boston, and ring in the New Year in Mexico visiting Cancun, Yucatan, Playa del Carmen, Cozumel, and so much more.

Oh, and a another little fun fact: I’m also a proud fur dad to 10 cats - Percy, Cali, Tobi, Tokyo, Jisoo, Jennie, Nami, Charlie, Poly, and Precy. The one in the photo is my only boy, Percy! 🐾

Want to learn more about becoming a Zoom Community Champion? Please visit here to learn more! 🏆 

The Zoom Community Champion Program was designed to celebrate and reward the incredible contributions of Zoom experts who bring knowledge and support to the Zoom Community. This September, we want to shine the light on one of our amazing Zoom Community Employee Champions, @jeremyjustin. Jeremy joined the community in August 2021 and has been a Community Champion since 2022 🥇

What do you like most about being a Zoom Community Champion? Why would you recommend joining the champion program? 

What I like most about being a Zoom Community Champion really hinges on that word “community.” Zoom moves fast, delivering an incredible amount of features in a short amount of time. But it’s hard to keep up and we need our community to help with questions, best practices, sometimes just plain weird scenarios where you need a sanity check. That is why I love the Community, it connects all of us in one place to share, feel heard, and grow in knowledge together 🤝

In one word, how would you describe the Zoom Community? 

Appreciated! (I say that because when you’re looking for that answer you just can’t find and you find it in the Community, it is SO appreciated. Someone took the time to ask the question and someone else answered, often times many people answer and add insight) 💡

What is your favorite Zoom product and why? 

I would have to say at this point in our journey I’m really impressed with our Zoom Virtual Agent (ZVA) AI bot where we can connect callers into a conversational voice bot which can help them with all kinds of scenarios…and the bot can be accessed either via Zoom Phone (Concierge) or via Zoom Contact Center. It’s amazing to be able to call in and just ask questions and have a pleasant conversational voice help you out! Plus, if you need to speak to an agent for any reason, the bot can transfer you to an agent and the agent gets the FULL transcript of the conversation you had with the bot. No need to restate everything again! 🤖

What is a fun fact you would like to share?

One of my favorite newer hobbies is Mountain Bike riding. It’s so fun to hit a trail for the first time and just see where it takes me, and feel the adventurous experience in the journey! 🏔

Want to learn more about becoming a Zoom Community Champion? Please visit here to learn more! 🏆

How do you keep students engaged on Zoom after the “new school year” excitement wears off? 🎒💻

With a new school year just starting for some and already underway for others, we would love to hear from YOU. Whether it’s interactive tools like Whiteboard or Polls, fun games between lessons, or creative breakout room activities, we’d love to hear your favorite ways to keep students active and involved during virtual class time.

Share your go-to tips, success stories, and any fun surprises you’ve tried in the replies below 👇

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I'll go first! When I worked in education, one of my favorite ways to keep students engaged was by encouraging the use of meeting reactions❤️👍🎉. This was especially effective with students who were more shy in class but still wanted to show that they were listening and engaging with the content being presented to them.

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Browse upcoming and on-demand events, including live trainings, monthly What’s New sessions, weekly Open Office Hours, and in-depth product deep dives, to learn, connect, or maximize your Zoom experience 💙

Hi there,

I am looking for a way to incorporate Zoom's API into my project. If possible, can someone please introduce Postman alternatives that provide similar, if not, better functionalities?

P.S. : I have researched, and have been personally recommended a couple of platforms: Apidog, Bruno, Hoppscotch.