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IrvingWarren
Listener

I have a pro account but can only access a basic 40 minute limit service.  Why?

2 REPLIES 2

jaymetodd
Listener

Were you able to get this resolved? I am having the same issue and it is greatly impeding the work that I do. Also, I cannot just talk to live human about the issue and I am becoming very frustrated. 

 

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

@IrvingWarren  and @jaymetodd –

 

If you’re still having issues, you need to assign your newly purchased license to your user account. See this web page for assistance:

https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-License 


Ray - Office Hours at GoodClix.com
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