Virtual Agent
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What is Zoom Virtual Agent?

Zoom Virtual Agent is an AI chatbot solution that provides personalized help to your customers to enhance your team's productivity. Explore the Zoom Community's Recent Activity below to join the Zoom Virtual Agent conversation and connect with other members. If you're still looking for support, browse our Virtual Agent support articles or start a new discussion below!

Recent Activity

Poor Connection to Chromebooks

I am a virtual teacher who has essentially been unable to effectively deliver instruction after the latest update. Here are the issues:1) constant freezing2) unstable connections 3) chat replicates messages up to 60x4) black screen when sharing docum...

JessC by Observer
  • 33 Views
  • 0 replies
  • 0 likes

Zoom Forcing agents in to status

Hello,I am Woodlair Nosy over at Merchante E, IT Team. I am reaching out regarding the ticket below."https://support.zoom.com/hc?id=csm_ticket&table=x_zcs_mso_management_services_organization&sys_id=c5e58af3473b755099b34d69736d43cd"We've done the rec...

WNOSY by Listener
  • 330 Views
  • 0 replies
  • 1 likes

Is it possible to brand/customise apps used in Zoom?

We are currently using the Now Virtual Agent in ServiceNow and have branded this with a bot name and our organisation logo. We have also integrated the bot in Microsoft Teams and have customised the app with our own branding to make it more identifia...

Spacey by Listener
  • 1951 Views
  • 0 replies
  • 0 likes