Hi all,

We're currently on the Zoom Business plan with 12 Workplace licenses, primarily to access the Language Interpretation feature, which is essential for our international meetings.

As our active user demand has decreased, we're exploring whether it's possible to reduce the number of paid Business licenses to, for example, 8—without losing access to the Language Interpretation feature.

Could anyone advise whether this is technically and contractually feasible? Alternatively, are there any lower-cost options—such as add-ons with the Pro plan—that still provide access to Language Interpretation?

We’d really appreciate any guidance on how to adjust our plan while keeping this key functionality.

Thanks in advance!

Best, Kirsten

Hello..

I had subscribed to Zoom basic plan using my personal email address while back.  Recently I upgraded to Zoom Pro for my own business.  However, when scheduling meetings, the invite goes from my personal email and not my business email.  Since I use Zoom mainly for business purposes, I would like to transfer the subscription to my business account which means the Pro plan will apply to my business account and the basic plan can continue to be on my personal email.  I do not mind deactivating the basic plan altogether.  I do not wish to pay double.  Can someone please help?

Best regards

All I did was update the credit card info today, June 26, 2025. I was charged in Jan 2025 for the whole year ahead, good till my next charge date of Jan 11, 2026. Why was I charged a prorated $87.62 today to cover June 26, 2025 to Jan 11, 2026? Didn't I pay for a full year ahead in Jan 2025?