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Subscription renewal

Saad11
Newcomer
Newcomer

I have paid a monthly payment today on 22 June but on renewal there is 22 June written how to solve this error

1 ACCEPTED SOLUTION

Mandel
Community Champion | Employee
Community Champion | Employee

Hi @Saad11 ,

 

Welcome to the Zoom Community!

 

If you're on a monthly plan, you will be charged once a month for your subscription. Since you have last paid on 22 June, the next renewal/payment will be due on 22 Jul. 

 

I hope this helps.

 

Cheers,

Zoom Community Team

View solution in original post

2 REPLIES 2

Mandel
Community Champion | Employee
Community Champion | Employee

Hi @Saad11 ,

 

Welcome to the Zoom Community!

 

If you're on a monthly plan, you will be charged once a month for your subscription. Since you have last paid on 22 June, the next renewal/payment will be due on 22 Jul. 

 

I hope this helps.

 

Cheers,

Zoom Community Team

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @Saad11! I wanted to let you know that I’ve marked @Mandel's response as the accepted solution, as I believe it answers your question. If you have any more questions or need further clarification, feel free to ask.


Mark
Zoom Community Team
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