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Pinned Posts

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Check out these Top Solutions for Billing and Account Management!

1. Is your account still showing Basic after purchasing a Zoom subscription? Ensure you have assigned the licenses! https://community.zoom.com/t5/Billing-Account-Management/Paid-for-Pro-account-still-...

2023-04-27
|
Posted in Billing & Account Management
Bri by Bri • Zoom Moderator

This thread is pinned

Recent Activity

Start a discussion
Latest Posts Trending Posts Solved Unanswered

Per meeting add-ons

Hello, one of our colleagues has a zoom subscription, not sure if it is a free or upgraded - but she can only have 100 attend her seminars - is there a way to add a large meeting add-on for a few meetings? or does it have to be a full subscription? T...

2023-08-08
|
Posted in Billing & Account Management
Latest Reply 2023-08-15
Lasco by Lasco • Listener
  • 76 Views
  • 1 replies
  • 0 likes

Is PayPal Payment Not Possible?

I am unable to process payments through PayPal. There doesn't seem to be an error, but the option itself only allows for Google Pay and card registration. Has PayPal been removed as a supported payment method by zoom?

ASGO_ed_1-1682380674139.png
2023-04-24
|
Posted in Billing & Account Management
Latest Reply 2023-08-15
ASGO_ed by ASGO_ed • Listener
  • 381 Views
  • 3 replies
  • 0 likes

Account buy webinar purchase permission but has no effect

I purchased the webinar service on my account for one month, but the webinar function was not available in the background of my account and the corresponding webinar interface could not be opened

2023-08-07
|
Posted in Billing & Account Management
Latest Reply 2023-08-14
FenrirZ by FenrirZ • Listener
  • 136 Views
  • 1 replies
  • 0 likes

Account Locked out

I need to change my email address as it is no longer operable. When I try to log into Zoom, it sends a code to me my old email address. How do I change my email address? Thanks.

2023-08-14
|
Posted in Billing & Account Management
Latest Reply 2023-08-14
ernsamuel1 by ernsamuel1 • Listener
  • 112 Views
  • 1 replies
  • 0 likes

Upgrade to new version of Zoom

System requires update to new version but requires me to see my system admin. This is a personal PC. What now?

2023-08-07
|
Posted in Billing & Account Management
Latest Reply 2023-08-14
Need_info_2 by Need_info_2 • Listener
  • 484 Views
  • 6 replies
  • 2 likes

Why can I not sign it to my PAID Zoom account due to me not having 5.12.2 app?

Why can I not sign it to my PAID Zoom account due to me not having 5.12.2 app?

2023-08-09
|
Posted in Billing & Account Management
Latest Reply 2023-08-14
iblong007 by iblong007 • Listener
  • 214 Views
  • 2 replies
  • 0 likes

zoom fees taken twice from my bank account

please refund the balance

2023-08-08
|
Posted in Billing & Account Management
Latest Reply 2023-08-14
MegKez29 by MegKez29 • Listener
  • 99 Views
  • 1 replies
  • 0 likes

Resolved! your service plan does not support calling to this destination

Hi! I'm completely new to zoom and I'm trying to set up Zoom Phone. There are still a few things confusing to me.The call that I'm trying to make is from the Netherlands to the United States. So I do not have a US phone number only Dutch.I got the un...

2021-12-23
|
Posted in Billing & Account Management
Latest Reply 2023-08-14
composer123 by composer123 • Listener
  • 3590 Views
  • 7 replies
  • 0 likes

ACCOUNT IS THERE BUT ZOOM SYSTEM CAN'T "FIND" IT // AUDIO ISSUE REMAINS

I am on a Zoom free account. I do not participate in enough Zoom meetings to justify $15/month. I did as advised earlier, and re-loaded Zoom's software, and unplugged the speakers and re-plugged the speakers back in. Then I went on a Zoom meeting and...

2023-07-29
|
Posted in Billing & Account Management
Latest Reply 2023-08-13
Wihelmina99 by Wihelmina99 • Listener
  • 382 Views
  • 4 replies
  • 0 likes

Meeting and team chat

I need to register an account through my job. Galencollege. How can i do that?

2023-08-12
|
Posted in Billing & Account Management
Latest Reply 2023-08-13
anabecker0106 by anabecker0106 • Listener
  • 146 Views
  • 1 replies
  • 0 likes
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