Hello! I stopped using the paid version that I subscribed to at the end of the expiry date, without canceling it, and I continue to receive "payment declined" messages when I canceled the subscription in the meantime. How can I also cancel the payment order? Thankx in advance! 

iPad. running iOS 17.1.1 and Zoom 5.16.10

 I am finding that the ambient sound being suppressed under this setting.

Three weeks ago when I did have the ability to choose ‘ original sound’ from more menu I did not experience this issue. 

How I get back to true original sound being broadcast to my audience??

Hi,

The title sums it up... I've been charged 3 times for a "pro" account (and I have invoices for each payment) and yet my account is a basic one : my meetings ends after 40 mins and can't open a ticket (meaning : I have absolutely no possibility of contact to any customer service). To be fair : I open 2 tickets but they are not being taken into consideration (no one replies nor reads them).

Really not happy (obviously) and wondering about the legality of all this... So I try here to see if I can get some attention

Can someone help me? I accidentally clicked on Educator account and selected all the ages and put in my email; I did not know what I was doing. Now I cannot get into my account. I am using a different account to post this question. I cannot reach support either.

I am trying to add a new user to my account yet when I hit invite she does not receive the email invitation.  She also does not receive it when I hit resend.  It is not getting caught in the spam filter.  Do you have any thoughts to what might be going on and can we set up this account any other way?

Thanks

Whenever my internet is disconnected, my login session on Zoom expires on my laptop and mobile and I have to enter the login details again. Is there a way that I don't have to enter the details again and Zoom is auto-login once the internet is connected? I am only log into Zoom from two places: my laptop and my mobile.