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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Cancelling a subscription without passwords

gfleming
Newcomer
Newcomer

‎2023-12-07 11:27 AM

I am trying to cancel a Zoom subscription that is being billed to my personal credit card. The email it is affiliated with is no longer active (company no longer operational) and I don't have the password for neither the email nor the Zoom account affiliated with the email. How do I get this account to stop charging to my card?

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