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Payment is declined because on your web site there is no 3D SECURE

aydo000
New Member
New Member

I have been trying for over a week now to make a payment on my account, but I keep getting this error message:

"Payment is declined because the account has insufficient funds, please contact your bank or try a different payment method."
PLEASE OPEN  THE 3D SECURE FOR YOUR WEB SITE
 I am from Turkey and i cant pay 

2 REPLIES 2

S_K
Community Champion | Employee
Community Champion | Employee

Hello @aydo000,

 

Thank you for reaching out through Zoom Community. You quoted, "Payment is declined because the account has insufficient funds, please contact your bank or try a different payment method." as the error message. You must contact your bank to work toward a resolution.

 

Reference: Error codes for billing

Solution is " open 3D SECURITY THING " on your web site!  İ called the bank