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Unfortunately, your account does not have access to live chat support.

When I speak to Zoe (the chat bot) she can't/won't answer my question and then when I ask to speak to support, she tells me "Unfortunately, your account does not have access to live chat support." I am wondering why this is occurring since I have a P...

My profile shows a linked work email??? Why?

How do I remove this? I don't ever remember setting it up. Thank you!

Cannot Locate Invoices - Where Are They?

Hello everyone, Where are the invoices?  I am trying to locate the invoices that I need for tax purposes, but cannot locate them. Many online references say to go to the navigation menu, click 'Account Management' then click 'Billing'. 'Billing' doe...

how can I unlink google account and setup a username and password instead

I am the owner of the account, I have logged in, in zoom using my google account, now I want to unlink it, and I want to set up a username and password instead. How can I do that ? I am seeing the option for other users, but for owner I am not sure h...

business account

Hi! We bought a business license for the company to combine all accounts under one business account. 1. During the transition, the employees had a choice - to transfer the money back to their account, or to the account of the one who invites them int...

Need help with a display name issue @link to members, content

I changed my display name and it will not come up with what I put in. Any suggestions? For example: I put into the display box Moderator Christine and it will NOT display that but instead continues to only use my first and last name when in a meeting...

Phishing. Any way to report attacks to Zoom?

Does Zoom have any way to report or respond to phishing attacks. People violating Zoom's good name to steal money?

paying invoice, I live in UK

living in UK means I cannot update/pay invoice that I have paid for last year...without stating a State in US???? How is that going to work?

Urgent - can't cancel webinar add-on subscription

We have a running contract with Zoom for meeting and webinar licenses. I am posting here because my ticket has not been even responded to by Zoom support which is unexpected and disappointing. As part of the package we have got 2 webinar licenses (50...

Resolved! Support agents

I bought a plan for the clinic I work with, and I made the "little" mistake of miswrote the email adress... So I'm so stuck with the zoom virtual agent that will never conect me with a real support agent. 1.- I cannot change the email address because...

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Unfortunately, your account does not have access to live chat support.

My profile shows a linked work email??? Why?

Cannot Locate Invoices - Where Are They?

how can I unlink google account and setup a username and password instead

business account

Need help with a display name issue @link to members, content

Phishing. Any way to report attacks to Zoom?

paying invoice, I live in UK

Urgent - can't cancel webinar add-on subscription

Resolved! Support agents

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