Payment not processing

[ayos]

My payment always has show this when I get to Place Order
An error has occurred and we are unable to complete your purchase. Please make sure your information is correct or contact support for assistance. (Error code: 5613)

@Bri

[Mandel]

Hello @ayos ,

Welcome to the Zoom Community!

I see that you have already submitted a ticket to Zoom Billing and your request is currently being handled by one of our specialists. If you have additional questions or would like to add more details, please reply directly to the ticket.

Thanks,
Zoom Community Team