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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Subscription for Zoom Phone is crashing

Louis0105
Newcomer
Newcomer

‎2025-05-14 01:05 AM

I am trying to buy a Zoom Phone with my Card.

Once I added my card information, it shows an error message as below.

[ReCaptcha_Validation_Failed] The request is temporarily blocked due to security reason. Reference id: A6B760A5247F9ED9

Topics:
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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2025-05-16 09:09 AM

Hi @Louis0105 and welcome to the community. Could you try clearing your cache or using a different browser to see if that resolves the issue for you?


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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