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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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Subscription for Zoom Phone is crashing

Louis0105
Newcomer
Newcomer

I am trying to buy a Zoom Phone with my Card.

Once I added my card information, it shows an error message as below.

[ReCaptcha_Validation_Failed] The request is temporarily blocked due to security reason. Reference id: A6B760A5247F9ED9

1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi @Louis0105 and welcome to the community. Could you try clearing your cache or using a different browser to see if that resolves the issue for you?


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?