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Billing & Account Management
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Pinned Posts

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Check out these Top Solutions for Billing and Account Management!

1. Is your account still showing Basic after purchasing a Zoom subscription? Ensure you have assigned the licenses! https://community.zoom.com/t5/Billing-Account-Management/Paid-for-Pro-account-still-...

2023-04-27
|
Posted in Billing & Account Management
Bri by Bri • Zoom Moderator

This thread is pinned

Recent Activity

Start a discussion
Latest Posts Trending Posts Solved Unanswered

Payment option

hello i want to know is there any other payment option to pay in zoom rather than credit card. if yes can you please help me with the process as i am not finding it

2022-03-29
|
Posted in Billing & Account Management
Latest Reply 2023-08-17
SiddhiGandhi by SiddhiGandhi • Listener
  • 1903 Views
  • 2 replies
  • 0 likes

TALK TO A REAL PERSON

Anyone have a phone number for Billing??? I can't get any help from chat

2023-08-10
|
Posted in Billing & Account Management
Latest Reply 2023-08-17
MakaleaKim by MakaleaKim • Listener
  • 103 Views
  • 1 replies
  • 0 likes

how do we update to latest version of zoom as an administrator????? because it causing me some real

zoom does say were as an administrator of your account you can update to latest version????? great!!!!!

2023-08-10
|
Posted in Billing & Account Management
Latest Reply 2023-08-17
SVH1 by SVH1 • Listener
  • 175 Views
  • 1 replies
  • 0 likes

downgraded plan

Our plan was downgraded to basic because we missed our payment date. But even after paying, the plan still says basic. Do we have to 'manually' upgrade the account?

2023-08-14
|
Posted in Billing & Account Management
Latest Reply 2023-08-17
Franc3s_MT by Franc3s_MT • Listener
  • 131 Views
  • 1 replies
  • 0 likes

Subscription plan

Hi, I want to postpone the billing date of the plan but don't want to cancel it though because I'm afraid I will lose all the meetings and others things. What can I do?

2023-08-17
|
Posted in Billing & Account Management
Patt2 by Patt2 • Listener
  • 124 Views
  • 0 replies
  • 0 likes

Admin settings

I'm solo account owner and have no admin users attached to my account. If I want to change some certain settings I get a message that says I need to contact the admin manager. However, that's me! How do I resolve so that I can change settings?

2023-08-16
|
Posted in Billing & Account Management
Latest Reply 2023-08-16
demp by demp • Listener
  • 145 Views
  • 1 replies
  • 0 likes

How do i pass the security check for connecting my phone contacts on the app

 What do i do here? i have tried entering the seeing numbers/letters, i have tried entering the hearing numbers, i have tried entering both at one after the other and i have tried entering them with each character switching from the image to the audi...

7D0E9C33-A346-44FB-A2DC-C022F290DE87.jpeg
2023-08-16
|
Posted in Billing & Account Management
sonny_poptarts by sonny_poptarts • Listener
  • 84 Views
  • 0 replies
  • 0 likes

Sending Bulk Meeting Invites

Good morning Zoom Support,What is the best way to send out bulk zoom meeting invites? Currently, when I send out large amounts of emails (re: 80+ invites) I am being blocked by Microsoft 365 and have to call IT support to get unblocked. Is there a wa...

2023-08-16
|
Posted in Billing & Account Management
Latest Reply 2023-08-16
yaguayo by yaguayo • Listener
  • 210 Views
  • 1 replies
  • 0 likes

What does this progress bar mean?

Can someone please tell me what this progress bar means in the Home menu?

JenB1_0-1692110700268.png
2023-08-15
|
Posted in Billing & Account Management
Latest Reply 2023-08-15
JenB1 by JenB1 • Listener
  • 111 Views
  • 1 replies
  • 0 likes

Unable to uninstall Zoom in Windows

I am trying to update Zoom and keep getting the same error message. See picture below. It says "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing t...

2023-08-15
|
Posted in Billing & Account Management
Latest Reply 2023-08-15
inIT2winIT by inIT2winIT • Listener
  • 190 Views
  • 1 replies
  • 0 likes
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