환불요청

[최상우]

1년전에 가입했고 몇달 사용하지 않음

이번에 자동 연장되며 추가1년 결제가되었으니

당일 구독취소를 하였으니

서비스도 끊어주길 바라고

해당건도 환불해주기 바람

[Mandel]

Hi @최상우 ,

Welcome to the Zoom Community!

I understand you’d like a refund for your subscription. As stated in Zoom’s Terms of Service, all subscription fees are billed upfront and are not refundable. When you cancel a subscription, the cancellation is effective at the end of the current billing cycle and you can still use your paid plan(s) until the end of your service period. 

If you need further assistance, please reach out to Billing by chat or ticket.

Cheers,

Zoom Community Team