Can anyone help please?

I was added as an admin on someone else's account. I did have an account on Zoom already, however, I hadn't realised being added as an admin on another account would stop me be able to upgrade.

How do I gain my 'own' account status back?

Can anyone help?

Thanks

I don't quite understand the explanation provided when Zoom offers to pause rather than cancel a monthly account. What happens if I pause an account for 3 months and wish to use Zoom at the end of the 3 months for one meeting and then cancel the account at the end of 3 months.

Hi friends,

I have a Zoom Pro account.  I understand that I should have nine licenses available.  But when I reach the user assignment page, I find that I cannot assign any licenses out. I am the only licensed user showing among my half dozen colleagues. When I try to assign a license to one of them, I get a message that all of my licenses have been assigned, and the people revert to "Basic."  

Could we have a configuration error in my account? Am I missing something?

Hello. Something like this is happening again. We have purchased 5 PRO licenses on the account, including one 500+ license. On the day of the training, all licenses are revoked, and it is not possible to assign licenses to the account because the message "You have exceeded the limit of license assignment for your account. Buy more licenses to increase the limit." is displayed, despite the fact that there are 5 active licenses until October 2023. Of course, it is not possible to connect with technical support by phone because "Your account is not supported for phone support." How to contact support, or can someone responsible for this contact me here because what is happening is already ridiculous...

Hi,

Is there any way I can contact Sales team? I've tried several times to call/write the support team but can't reach out. I need to discuss an add on services and unfortunately, live chat doesn't help me enough. I need someone to talk to. Any suggestion what can I do in this case?

Thanks in advance