How do I renew my current subscription with discount?

Forum|Forum|2 years ago
April 20, 2023
1 reply
4 views

I like to renew my Zoom Pro. How can I get a discount, being a loyal Zoom customer?

Subscriptions

Ray_Harwood

Community Super Champion | Customer

Welcome to the Zoom Community, @AdrianLimSG

I'm glad you're enjoying Zoom. I've been using Zoom a lot for over three years.

I think you'll find that there are few discounts available from Zoom, and the vast majority of them are for new users only. Since the entry-level Zoom Pro account is $15.95/month or $149.90/year, it's unlikely you'll find a discount for account renewal.

Note that paying for an annual subscription at $149.90 amounts to about $12.50/month. I highly recommend the annual subscription, if you're going to be using Zoom long-term.

A

AdrianLimSGAuthor

Newcomer

Thanks Ray, my current sub ends on 3/5/23. yet I have not gotten a renewal notice from Zoom

Ray_Harwood

Community Super Champion | Customer

It’s been almost 11 months since my last renewal, so I don’t honestly remember whether you get a reminder email or not. But look in your Admin -> Account Management-> Billing menu -> Current Plans tab for info. Mine looks like this – note that I have two paid users on my account; you likely have only one:

Check to see that your account says Annual for Subscription Period, and that the Next Invoice Date is what you expect. You should see the discounted annual rate of $149.90 if you only have one user (you!) on your account – which is about $12.50 per month, as opposed to the current monthly rate of $15.99 for a Pro account.

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