Do I have an account configuration error regarding assignment of licenses?

[AfricaDan]

Hi friends,

I have a Zoom Pro account.  I understand that I should have nine licenses available.  But when I reach the user assignment page, I find that I cannot assign any licenses out. I am the only licensed user showing among my half dozen colleagues. When I try to assign a license to one of them, I get a message that all of my licenses have been assigned, and the people revert to "Basic."  

Could we have a configuration error in my account? Am I missing something?

[veronika_greb]

I have the same problem. Moreover, I myself don't have license and can't contact live support. Have you tried calling them?

[bramdfd]

BUY and BUY more License,
https://community.zoom.com/t5/Billing-Account-Management/unable-to-assign-lisence-because-quot-You-h... 

[mireiacc]

The same topic was discussed here and you may find answers to your questions:

https://community.zoom.com/t5/Billing-Account-Management/unable-to-assign-lisence-because-quot-You-h...