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1. Is your account still showing Basic after purchasing a Zoom subscription? Ensure you have assigned the licenses! Paid for Pro Account Still Showing Basic Are you still having this problem? Please c...
I know this has come up before. I've paid for pro it's still showing basic. It will not allow me to allocate the two licences I paid for - it says I don't have any and keeps asking me to upgrade. IT is not a cache issue either. I've had to explain my...
I have licenses available but I cannot use them. When I added it to the account, it shows the red box. It doesn't make sense!!!
At our organisation, we don't have enough pro licenses for everyone. The majority of staff have a basic license. We need a way of determining who gets a pro license and who gets a basic license. Does anyone else here have a method of determining this...
HelloI understand that Zoom Basic is available for free, although there are some restrictions.Can I use Zoom Basic for free at work?I look forward to your prompt reply.
I have different zoom accounts. There is an account that I will no longer use, but it has been paid for a year in advance. Is it possible to transfer the unused amount to another account? Payment has always been made from the same card.
I have 2 Zoom accounts that I use regularly. These both have the same password. When I switch between them Zoom autofills the password field with some invalid password. I'd like to change the auto-filled field to the actual password as this would mak...
One personal account (A) sponsored a meeting with ID # 123 . Account A wanted to close their account as of 4/30/2023 midnight. Thus assuming that meeting id # 123 would be closed as well. So personal account (B) is wanting to open a new meeting takin...
The cloud video recording took place during a paid subscription period. I was unable to save the cloud recording before the end of the paid subscription period and it is now missing.How can I access this cloud recording? Do I need to renew my paid su...
I apologize if this has already been answered. I checked a number of responses in support but none were clear enough. At this time I am a new free user but considering Pro account for longer meetings. The question is this. Assuming I host as a paying...
After recently creating an account on ZOOM, I was prompted to complete a series of six steps, with the understanding that upon successful completion, I would be eligible to receive a gift from Zoom.I am writing to inform you that I have diligently co...
