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1. Is your account still showing Basic after purchasing a Zoom subscription? Ensure you have assigned the licenses! Paid for Pro Account Still Showing Basic Are you still having this problem? Please c...
Greetingsour name is mafam galil at mail ***********Looking at my account I saw that there was a credit and two debits.I recently extended the account for two additional months in light of expected activity. At the same time, I saw at the same time t...
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I did not plan to continue my yearly subscription. However, I received an invoice for the next year of Zoom. I do not need it and I cannot pay it now. Nobody asked my permission. I do not want to use Pro Zoom any more, I unsubscribed already. Please,...
Just woke up to this message: Subject: "Your subscription has expired" Body:Hi [Name],Your paid subscription has previously expired. Your cloud recordings are now being deleted from our systems." ---I don't recall paying for this subscription, but ap...
We have a paid licence that we cannot use, as when we try to allocate it to a use it says we have exceeded the number of users. The licence is there we just cannot access it. How do we sort this?
I am trying to download Zoom on my new MacBook Pro and Zoom stated that I do not have administrative privileges. I am using the same login that I used on my old computer. Help Please.
We recently purchased the Zoom Pro edition for two users. My email is listed as the owner (user 1). I have been attempting to add the second user. Each time I have tried I have received a message that I have no licenses left to add a user, yet mine i...
For terminating my account is a code needed. But i have no code! Deleting can`t confirmed. Please help, thx.
My subscription was stopped. I am having problems paying for my subscription. Could you please help me
