Zoom Community

Billing Issue - Who Do I Speak To

I made the payment for an annual subscription on April 12th in India. It was not reversed and yet my account was downgraded to Basic. Who do I speak to or how do I fix this?

Where is proof of my payment for 2022?

Clearly it is tax season - I've been all through the screens and know I'm doing something simple not right but where can I find an invoice for my 2022 payment please? Thanks to everyone in the forum!!J

Does the facility to allow users to join before the host actually work?

In my zoom account I activated the setting: "Allow participants to join before hostAllow participants to join the meeting before the host arrives" and the instructions are clear this is exactly what it will do. But after doing this I have the same pr...

change my password

frustrated with zoom inability to talk to me - we are a non profit and don't pay for all the live chat services. I'm trying to change our password but cannot remember the original. Is there any other way to change our password without listing the ori...

Can´t find the refund section

I got the notification by email today of the automatic renewal, I just cancelled the service but I can´t find where to request the refund, the information shown in the section "Planes Actuales " ( My Account is in Spanish) doesn´t match the explanati...

licensed users

I have one licensed user that we pay for, but when we try to set it to someone it says we have exceeded the limit and won't allow it. How do i cancel zoom and get my money back.

billing

I was charged an additional amount on my bill and don't know why. I've asked for help and have received a reference number but no help.

次回の支払い期限

次回の支払日しりt金額が知りたい

Adding on a user

I have purchased a licenced account for myself and added one of my employees as a user. She is only able to use it for 40 minutes. Do I need to pay for her to have her own license or can she use mine? I really don't need one but want to pay for hers.

Refund Zoom

My cancellation payment is 17th April, but I got charged from Zoom. So please kindly give me a refund as my request. Thank you

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

Billing & Account Management Support

Recent Activity

Billing Issue - Who Do I Speak To

Where is proof of my payment for 2022?

Does the facility to allow users to join before the host actually work?

change my password

Can´t find the refund section

licensed users

billing

次回の支払い期限

Adding on a user

Refund Zoom

Community Champion Program

Workplace

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

Business Services

Customer Care

Sales

Marketing

Developer Tools

Enterprise

Download the Zoom app

Zoom Virtual Backgrounds

Business Services

Billing & Account Management Support

Community Champion Program