change billing date

[eible]

Our next payment date is February 28th, but it is difficult to pay because the fiscal year is over.
I want to change the payment date to March 1st, the next day, can I change it?

[S_K · Accepted solution]

Hi there!

If you have a signed contract, I recommend reaching out to your Account Executive to discuss how to change your invoice date. Unfortunately, system limitations don't permit changing this information directly. 

[S_K · Accepted solution]

Hi there!

If you have a signed contract, I recommend reaching out to your Account Executive to discuss how to change your invoice date. Unfortunately, system limitations don't permit changing this information directly. 

[Loft3]

How can I change my billing due date?

[S_K · Accepted solution]

Hello @Loft3 

Due dates are aligned with your monthly or annual service period and cannot be changed. If you cancel your subscription, the cancellation is effective on the last day of your service period. If you have a signed contract, please contact your Account Executive for assistance.