I cannot get into my account.  I have been paying for some time and have not been able to use since my old email is no longer working. So not able to have the account and passcode # they want.  I called the bank and they are sending a stop charging to them now and if that does not work then they will start a dispute resolution for me but that will take time.  You cannot reach a person to help and the bots are useless.  If you do set up and account use paypal.  I believe that you can stop that anytime you need to. At least that is what I am hoping.  Not sure what to do at this point but very disappointed in this whole thing. No support or customer service, SUCKS. 

ZOOM has gone down in quality so badly over the year we are ready to quit.  I am paying $14.99 a month for the service, but can get no help on any question.  The virtual assistant is an absolute joke.

All I wanted to know if how I can have a customer log in remotely from a site.  I have a remote log-in icon in my software for ZOOM contact to us.  But, it is always trying to log in with audio when I do NOT want that as an option:  Normally, I am on the phone with them and just want their screen displayed.

Are their better options than ZOOM.  I have been with them since they started, but my $14.99 a month is not paying for any help.

I last used my account on May 30, and just earlier today I tried to login to create a new meeting room when suddenly a message saying, "Account is disabled. Please contact Support. (1,003)" welcomed me. I don't know what happened. I have never tried to do anything unlawful. How come my account got disabled?