I am writing to bring to your attention an urgent matter regarding my Zoom account and payment status. I have been charged for the Zoom services.

Despite the payment being deducted from my account, the status of the payment is still shown as "processing," and my Zoom recording service has not been activated. I would like to inform you that I have also been downgraded to the basic level, as indicated in the invoices that have been cleared.

Considering the importance and urgency of having the Zoom recording service active, I kindly request your immediate attention to resolve this issue as soon as possible. I rely heavily on this service for my professional activities, and the lack of access is causing significant inconvenience and disruption to my workflow.

I would appreciate it if you could provide me with a prompt update regarding the status of my payment and the activation of my Zoom recording service. If there are any further steps I need to take or any additional information required, please let me know, and I will provide it promptly.

why is it so hard to leave zoom.? i cancelled but they still took a payment two weeks later.

there is nowhere to take my card off the account either.

it makes me never want to rejoin either. i never expected this from this company. id like a refund. annoying having to waste my time with this

I was charged for an unauthorized account and PayPal will not assist with me getting my money back. I submitted a trouble ticket.  I am in a financial bind and need every penny I have in the bank.  Can someone with zoom or anyone help.  How do I get a refund.  I did not authorize this account.  Zoom has to have some type of humanity.  I am a very low income persona and cannot afford this.  I cannot pay for rent and can be put out of my home due to this.  I really need assistance.

Hi, I'm trying to upgrade my plan from basic to pro. but I'm having trouble making the payment. It only is showing option to pay from credit card and i don't have one. It's not showing me any other options. I've tried with different browser as well. I can make payment from debit card but its not accepting. I can do it from internet banking or Paypal or Paytm, if I get option. Please help me find solution, thanks.