Hi! I'm trying to reset my password. When I click "forgot password," I am redirected to the sign in page and told to sign in using my google account, giving me no option to actually reset my zoom password. Somehow I got logged out of my zoom account on my app and am now only able to access my account via the zoom website which obviously isn't conducive to continuing with my scheduled meetings.

Please help! Thanks in advance.

Dear Sir/Ma,
I cant sub for one month using my debit card from Nigeria. This is the message that is displaying "We are unable to process this payment due to an unknown issue with the card. Please try a different card or a different payment method. If the issue persists, please contact your bank." I have tried two card and i need to host an important meeting tomorrow.

will be glad if you respond to me as soon as possible.

Best regards

Hello there,

My account which I bought one year plan for in January was downgraded to basic without my consent. I have tried several options but despite charging me $161 for a one year plan in January, I was downgraded to Basic on June 15 with no communication whatsoever. Under invoicing, I see a credit balance of $98 but this is nowhere to be found. Not refunded to the card where funds came from and if i try the subscribe option again, it asks me to make payment afresh. How do I resolve this urgently please?

The image below is our invoice. We used to have 11 separate Zoom IDs, but we recently consolidated them into one ID based on the specific date. However, we noticed that there is an additional invoice payment. We are curious about the reason for this charge.

Please note that the translation may not be a literal representation of the original Korean text, but it conveys the general meaning and context of the message. If you need further assistance or clarification, please let me know!

I am downgrading my licenses. Moving from 5 to 2 licenses. I only have 2 assigned now. Keep getting email that I have too many license assigned. the other other licensed item is a room - but going into to manage this there is no option to remove the license on this. Any help is appreciated