Problem with Storage Usage limit

[VACPA]

I have bought 30GB for the last month and think that will be charged for ONE month. But you plus from the first till now, OMG. That about 363GB, Approximately 409$ :D. Is that true ?

[S_K]

Hello @VACPA 

Regarding Cloud Recording Storage Overage Fees

• If you have a direct quote, information regarding overages will be on your signed quote.
• If you purchased storage online, the overage fees are detailed in your cart in an info hover icon before purchasing.
• More information is found here: Cloud recording storage capacity 
• See also:
• Managing and sharing cloud recordings 
• Deleting local or cloud recordings 

It's important to keep a close watch on the amount of storage space you are using to ensure you don't incur overage fees beyond the amount of storage you pay for. 

If you still have questions, I recommend that you submit a request to Zoom Billing for assistance. They will need to access your account to help.

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