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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Zoom account lost

Mark30
Newcomer
Newcomer

‎2023-07-19 04:07 AM

I can't access my zoom acount because i lost my email address et the account want me to change my password with an email. I can't do anything I have the password and yet i can't acces my account

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S_K
Community Champion | Employee
Community Champion | Employee

‎2023-07-24 09:47 AM

Hi @Mark30 

 

If you no longer have access to the email address attached to your Zoom account, learn how to submit  a request to Zoom Support to change the sign-in email.

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