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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Zoom account lost

Mark30
Newcomer
Newcomer

‎2023-07-19 04:07 AM

I can't access my zoom acount because i lost my email address et the account want me to change my password with an email. I can't do anything I have the password and yet i can't acces my account

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S_K
Community Champion | Employee
Community Champion | Employee

‎2023-07-24 09:47 AM

Hi @Mark30 

 

If you no longer have access to the email address attached to your Zoom account, learn how to submit  a request to Zoom Support to change the sign-in email.

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