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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom account lost

Mark30
Newcomer
Newcomer

‎2023-07-19 04:07 AM

I can't access my zoom acount because i lost my email address et the account want me to change my password with an email. I can't do anything I have the password and yet i can't acces my account

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S_K
Community Champion | Employee
Community Champion | Employee

‎2023-07-24 09:47 AM

Hi @Mark30 

 

If you no longer have access to the email address attached to your Zoom account, learn how to submit  a request to Zoom Support to change the sign-in email.

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