I am the owner of the account, I have logged in, in zoom using my google account, now I want to unlink it, and I want to set up a username and password instead. How can I do that ? I am seeing the option for other users, but for owner I am not sure how it is going to workout.

Hi! We bought a business license for the company to combine all accounts under one business account. 1. During the transition, the employees had a choice - to transfer the money back to their account, or to the account of the one who invites them into the space. Everyone chose to credit the one who invites you to the corporate account. In total, where can I see the amount of the balance and from whom exactly? Is it possible to track in the zoom database where the balance of funds from employees who previously used an individual Zoom account (with a PRO subscription) was credited after switching to a corporate subscription? 2. Is it possible to purchase new licenses for a business account using the balance of the account that was validated?

I changed my display name and it will not come up with what I put in. Any suggestions? For example: I put into the display box Moderator Christine and it will NOT display that but instead continues to only use my first and last name when in a meeting...Suggestions on how to fix this will be greatly appreciated!

We have a running contract with Zoom for meeting and webinar licenses.

I am posting here because my ticket has not been even responded to by Zoom support which is unexpected and disappointing.

As part of the package we have got 2 webinar licenses (500 users). Recently we had an urgent requirement of 1000 users licenses so we upgraded them to 1000 using our credit card. Now we want to downgrade them to the OG 500 users but I can't do it from my admin account (billing section).  It displays a message "You are not able to make this change to your account mid-contract. To contact our team, please use this form."

I have filled the form but no-one has responded, I logged a case using support option but it is also open and no response.

This is an urgent need as the card will be charged for 1000 users webinar on 1st June if it is not cancelled/downgraded to OG 500 users. Can someone help please?

You have signed up for an invalid account.
I signed up with an account called kr and upgraded to professional
. My actual email is NowAccount
Therefore, I can't access it because I don't have an existing subscription mail.

Can you solve this problem for me?

I purchased the 500 Large Meetings upgrade, but now realize I will have more participants than I anticipated and will need 1000 licenses. Can I upgrade/exchange to 1000 without forfeiting what I paid for 500? Or is the $50 I spent on the 500 wasted? I can't find a way to contact a person in billing to help with this question.

@Openai-Alan , Upgrade Purchased 

hey i'm facing a simple problem here which is that i forgot my old password but i still have my email and i'm still logged in but when i went the website to reset it they told me to go to that page "https://zoom.us/forgot_password?_ga" but when i clicked the link it went to the "my meetings" page so.. what should i do?