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Zoom AI Companion2024-10-27 12:06 PM
Hello,
I have a question. If I have a monthly subscription for meetings with 1000 participants and I want to change to a subscription for 300 participants, will the change be effective the following month or only at the end of the year? Thank you for taking the time to read and help me with your answer. Have a nice day,
Suzanne
2024-10-30 01:18 PM
Hi @Kisis
Welcome to Zoom Community! The change should be effective immediately, resulting in a proration credit for the downgrade. It may require working with a member of Zoom's Renewals & Retention team. Ensuring you have the right plan for your business is always the goal!
2024-11-08 02:21 PM