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Pinned Posts

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Check out these Top Solutions for Billing and Account Management!

1. Is your account still showing Basic after purchasing a Zoom subscription? Ensure you have assigned the licenses! https://community.zoom.com/t5/Billing-Account-Management/Paid-for-Pro-account-still-...

2023-04-27
|
Posted in Billing & Account Management
Bri by Bri • Zoom Moderator

This thread is pinned

Recent Activity

Start a discussion
Latest Posts Trending Posts Solved Unanswered

Billing

Hi all, tomorrow is the last day of validity for my fare and discount coupon. I would like to pay for next year, but there is no invoice in my personal account. How can I pay for next year?

2023-07-16
|
Posted in Billing & Account Management
Latest Reply 2023-07-17
gkovale by gkovale • Listener
  • 142 Views
  • 1 replies
  • 0 likes

Resolved! Being Charged for Free Account

I have a free account with my primary email address, yet I have found recurring charges of $17.05/month. I have two other email addresses that are not recognized by Zoom, and I cannot get a live person to help me resolve this since my free account do...

2023-03-24
|
Posted in Billing & Account Management
Latest Reply 2023-07-17
jennypeterson by jennypeterson • Listener
  • 659 Views
  • 5 replies
  • 1 likes

my problem

I have my id and password but it is in google and when I type it in the zoom app to login it shows wrong now how should I login?

2023-07-13
|
Posted in Billing & Account Management
Latest Reply 2023-07-17
pihu by pihu • Listener
  • 166 Views
  • 1 replies
  • 0 likes

zoom one pro

hello'i paid 149$ for pro. and it steel cut me meetings/what should i do?

2023-07-11
|
Posted in Billing & Account Management
Latest Reply 2023-07-17
yuval1 by yuval1 • Listener
  • 123 Views
  • 1 replies
  • 0 likes

Report, Active Host - details report

Hi all, I tried to export the details report and found that it only shows the participants who only attended Zoom. Is there any way or option to add a report that automatically shows all registered participants even if they didn't attend Zoom? Thank ...

2023-07-17
|
Posted in Billing & Account Management
Latest Reply 2023-07-17
ATI_Paul by ATI_Paul • Listener
  • 95 Views
  • 1 replies
  • 0 likes

What type of account do I need?

I have a Zoom pro account that allows me 100 people to join. I need to be able to let an employee take over a client meeting, so that I can leave and start a new meeting, without kicking them off when I start the new meeting. What type of account wil...

2023-07-17
|
Posted in Billing & Account Management
Latest Reply 2023-07-17
DrGeneC by DrGeneC • Listener
  • 125 Views
  • 1 replies
  • 0 likes

Resolved! How to change accountadress on receipt?

How to change accountadress on receipt?On my receipt is the adress i lived 2 years ago. In my account i can nowhere find a place to change it.Who can help me out?thx, inge

2023-07-17
|
Posted in Billing & Account Management
Latest Reply 2023-07-17
ingejager by ingejager • Listener
  • 166 Views
  • 2 replies
  • 0 likes

managing users

Hello! can't get why I can't add another user while I have annual licensed profile. It keeps saying me, that the second user will have basic opportunities. Could you give a hand?

2023-07-17
|
Posted in Billing & Account Management
Latest Reply 2023-07-17
irinborisna by irinborisna • Listener
  • 214 Views
  • 3 replies
  • 0 likes

Subscription Renewal

Hello dear Zoom Community, I have received mails from Zoom asking me to renew my Pro account, which is strange because I assumed that the account would be renewed automatically. Also, the mail claims that if I don't renew my current subscription, my ...

2023-07-17
|
Posted in Billing & Account Management
Latest Reply 2023-07-17
Academy2 by Academy2 • Listener
  • 325 Views
  • 1 replies
  • 0 likes

Resolved! Mi cuenta fue bloqueada

¿Como puedo ponerme en contacto con los desarrolladores? Mi cuenta de zoom fue bloqueada ya que había olvidado mi contraseña pero tampoco podía reestablecerla.

2023-07-14
|
Posted in Billing & Account Management
Latest Reply 2023-07-17
Andy23 by Andy23 • Listener
  • 283 Views
  • 2 replies
  • 0 likes
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